Host

Host

Contessa - MiamiMore Info

111 NE 41st St, Miami, FL 33137

Full Time • Hourly (Based on Experience)

Expires: Dec 3, 2026

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Required Years of Experience

2 years

Job Details

Major Food Group is hiring experienced Hosts to join our team at Contessa!

Inspired by the old-world sophistication of Northern Italy's iconic resorts and estates, Contessa is a glamorous dining destination by Major Food Group that transports guests to Lake Como. The restaurant serves antipasti including a Carpaccio of Chianina Beef and the most coveted Italian prosciutto; a range of signature pizzas and perfectly crafted pastas like Tortellini en Brodo and Garganelli Verdi Bolognese; and celebratory secondi that highlight the very finest meat, poultry, and fish in the world.

RESPONSIBILITIES:

• Greets and seats guests, presents menus to guests, informs them of special catch and soups.
• Treats all guests in a manner to ensure their complete satisfaction. Always strives to exceed guests expectations.
• Takes names on a waiting list.
• Runs the floor plan board.
• Observes tables and keeps track of clean, dirty and occupied tables.
• Takes guest information and quotes wait times to guests accurately when tables are not immediately available.
• Cleans, organizes and stocks menus at host area.
• Answers phone and answers questions concerning the menu and restaurant.
• Interacts with guests as they arrive and as they leave the restaurant to ensure positive dining experience.
• Fills to-go orders, if applicable.
• Maintains restrooms throughout shift.
• Sweeps foyer and front entrance area frequently.
• Performs other duties as directed.

REQUIREMENTS:

• Experience in a high volume, upscale restaurant preferred but not required
• Previous customer service experience strongly preferred
• Possesses and exhibits the drive to provide exceptional service.
• Full time flexible hours are required (able to work days, nights, weekends, holidays).
• Must be able to stand/walk for 8 hours; bend, push, pull; lift 30 lbs.
• Proficient or ability to learn computer skills including POS systems, OpenTable, Word and Excel.
• Positive and enthusiastic attitude

BENEFITS:

• Competitive Salary
• Medical/Dental/Vision Insurance with Company subsidy
• Growth Opportunities
• Progressive Paid Time Off
• Parental Leave
• Tuition Reimbursement
• Generous Dining Allowance
• Unlimited Referral Program
• 401k Plan with employer contribution

Equal Employment Opportunity

Major Food Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Major Food Group is an equal opportunity employer.

Compensation Details

Compensation: Hourly (Based on Experience)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Dining Discounts

Required Skills

Customer Service

Customer Service Skills

Customer Service Orientation

Strong Communication Skills

Multitasking Ability

Communication

Multitasking Abilities

Problem Solving

Time Management

Ability to Multitask

Multitasking

Teamwork

Communication Skills

Adaptability

Customer Focused Mindset

Fine Dining Experience

Organizational Skills

Problem Solving Skills

Ability to work in a fast paced environment

positive work ethic

Time Management Skills

Attention to Detail

Ability to Work Under Pressure

Flexibility

Interpersonal Skills

Conflict Resolution skills

Ability to Follow Instructions

Physical Stamina

Sales Skills

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