Host

IC and BP Restaurants

  • Lansing, MI
  • 30+ days ago

    Highlights

    The Host is responsible for ensuring that the greeting and seating of guests is prompt, efficient and above all friendly and courteous according to Boston Pizza Restaurant & Sports Bar specifications and practices. Ensures the Guests benefit from ongoing and upcoming promotions by staying abreast and helping in the implementation and new promotions.

    Numbers & Facts

    LocationLansing, MI

    Description

    Boston's Pizza & Sports Bar

    • Boston’s is a full service restaurant specializing in scratch made pizzas, craft cocktails, and local beers.
    • We have a family-friendly restaurant and a lively sports bar, plus a patio!
    • Boston’s is the place for every occasion with our approachable atmosphere, craveable menu and fun & seamless service.
    • We have a fun, friendly atmosphere and an enthusiastic crew.  We are passionate about providing Guests with the best experience possible.
    • We take food seriously yet have fun preparing and serving it.  Our company has a bright and exciting future, we are committed to your growth and development as part of the Team.

    Host Job Summary

    • The Host is responsible for ensuring that the greeting and seating of guests is prompt, efficient and above all friendly and courteous according to Boston Pizza Restaurant & Sports Bar specifications and practices. The Host will coordinate the organization, traffic flow, and cleanliness of the dining room.

    Responsibilities

    • Ensure that all reservations, telephone, waiting list, and take out procedures are followed.
    • Maintains a professional image and proper uniform standards while performing job related tasks.
    • Frequent Guest contact and high visibility in the dining room are to be apparent at all times.
    • Ensures all Guests are attended to and served in accordance with the high standards per Boston’s expectations. When necessary, involving a manager immediately if and when a negative Guest experience is identified.
    • Responsible for the smooth, even flow of the dining room is a top priority.
    • Responsible for thanking each and every Guest for the patronage in a sincere manner.
    • Maintains a high level of food and beverage knowledge and ensures all menu items are prepared according to Boston’s standards and expectations.
    • Ensure the standard recipes and methods are used at all times to ensure consistency and efficiency for all menu items.
    • Ensures the Guests benefit from ongoing and upcoming promotions by staying abreast and helping in the implementation and new promotions.
    • Proper checklists and cleaning schedules are followed to ensure a clean and safe dining environment.

    Qualifications

    • Excellent Guest service skills required
    • Ability to work in a fast paced environment
    • Team oriented, adaptable, dependable, and strong work ethic
    • Ability to communicate effectively with Guests and team members
    • Ability to work nights, weekends and holidays

    Benefits/Perks

    • Family Medical Leave
    • Meal Discounts
    • Opportunity for Advancement
    • Full Time: Health Insurance, Paid Time Off

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