About the role
Kilter Rooftop at Recess Hotel & Club is seeking friendly, energetic, and hospitality-driven Hosts to join our team. Designed exclusively for hotel guests and club members, Kilter offers elevated dining, craft cocktails, and memorable experiences in a lively rooftop setting. As the first and last point of contact for many guests, the Host plays a critical role in creating a welcoming, organized, and seamless experience from arrival through departure.
The ideal candidate is warm, polished, and highly organized, with a passion for hospitality and guest service. This individual thrives in a fast-paced environment, communicates effectively, and takes pride in creating memorable first impressions while supporting the overall flow of the operation.
What you'll do
- Greet hotel guests and club members with warmth, professionalism, and genuine hospitality
- Manage reservations, waitlists, and seating assignments to maximize efficiency and guest satisfaction
- Escort guests to their tables and provide information about the venue, menus, and experiences
- Maintain an accurate understanding of table availability, seating capacity, and service flow throughout each shift
- Communicate effectively with managers, servers, bartenders, and support staff to ensure seamless operations
- Assist with answering phones, responding to guest inquiries, and managing reservation requests
- Monitor the entrance and arrival experience, ensuring a welcoming and organized environment
- Support service teams during peak periods by assisting with guest needs and operational tasks as appropriate
- Help maintain cleanliness and presentation standards throughout the host stand and guest-facing areas
- Assist with rooftop events, member programming, and special activations as needed
- Anticipate guest needs and resolve concerns with professionalism and care
- Serve as an ambassador of the hotel and club, providing knowledgeable information about property amenities and experiences
Qualifications
- Previous host, restaurant, hotel, club, or hospitality experience preferred
- Passion for hospitality and creating memorable guest experiences
- Excellent communication and interpersonal skills
- Strong organizational skills and attention to detail
- Ability to multitask and remain composed in a fast-paced environment
- Professional, polished, and welcoming demeanor
- Experience with reservation and point-of-sale systems preferred
- Ability to stand and remain active for extended periods
- Ability to work comfortably in an outdoor environment and varying weather conditions
- Professional presentation and grooming standards
- Flexible schedule, including evenings, weekends, holidays, and special events as business needs require
- Commitment to teamwork, professionalism, and operational excellence
Why Recess?
Build something from the beginning.
- Join the opening team behind one of Savannah's most anticipated lifestyle hotels and help shape the guest experience from day one.
Take care of yourself.
- Medical, dental, vision, and wellness benefits for eligible full-time team members
- Company-matched 401(k) with fast vesting
- Up to 20 days of paid time off, paid holidays, and a paid birthday
- Complimentary daily team member meal
Experience the brand.
- Complimentary two-night stay at Hotel Recess & Club Savannah
- Team member discounts on dining, Saltgrass Spa treatments, retail, and The Cooking School at Saint Bibiana
- Complimentary fitness classes
Travel farther.
- Employee rates at select Leading Hotels of the World properties
- Discounts at Highgate hotels worldwide
Grow with Left Lane.
- Referral incentives and guest recognition programs
- Career development opportunities across a growing hospitality portfolio
- The opportunity to help shape one of hospitality's most exciting lifestyle brands