Highlights
the Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience.
Numbers & Facts
| Location | Kildeer, IL |
| Job Type | Full-time |
| Industry | Restaurant/Food Services |
| Salary | $15–$18 Per Hour |
| Year Founded | 2005 |
| Website | https://www.coopershawkwinery.com/ |
Description
The Cooper’s Hawk Host provides the initial greeting to our Guests by assisting with reservations, seating, and escorting Guests to their table. Excellent communication among the Host team is essential to ensure a positive experience for our Cooper’s Hawk Guests.
Pay Range: $15 - 18 per hour. Pay offered determined by skills, qualifications and experience.
What You’ll Get
- Incredible Discounts:
- 50% Dining and Carryout
- 40% Retail Wine
- 20% Retail and Private Events
- Monthly Complimentary Wine Tasting for Two
- Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program
- Company Matching 401(k) Retirement Savings Plan
- Flexible Spending Accounts- Health and Dependent Care
- Health Savings Account
- Basic Life and AD&D Insurance
- Voluntary Short-Term Disability
- Highly Competitive Pay plus Team Member Incentives & Rewards
- Pay Access before Pay Day
- Flexible Schedules
- Paid Time Off
- Access to Team Member Relief Program
- Employee Assistance Program, providing mental health, legal and financial counseling.
- “Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services
- Employee Referral Bonus Program
- Wine and Culinary Education
- Career Growth Flight Plan
- Team Member Rewards, Tenure Recognition and Referral Bonuses
How You Will Succeed
Show Up Ready: Come Prepared, stay sharp, and start strong.
- Greet guests with energy and enthusiasm from the very first interaction
- Answer guest phone calls with professionalism and hospitality
- Follow checklists to set up the host area for a smooth shift
- Maintain a professional image at all times by adhering to all appearance and behavior guidelines
Own What You See: Take Responsibility, jump in, and do what needs to be done.
- Keep track of table flow and dining room pacing to deliver an excellent guest experience
- Adjust seating plans as needed to avoid bottlenecks and wait time surprises
- Manage special seating requests of guests consistent with table availability
Stay in Sync: Communicate often, move with your team, and keep service flowing.
- Communicate constantly with Managers and Team Members to keep service moving seamlessly
- Support servers and service assistants when needed to help the team shine
Make It Personal: Be genuine, listen well, and tailor each experience.
- Answer questions about food, wine, and experiences with warmth and knowledge
- Share insights about our Barrel Reserve wine during each escort to the table
Add a Touch: Go beyond the expected to create memorable moments.
- Help with light side work and maintain the entry area so every guest’s first impression is a great one
- Keep phone etiquette polished and professional when answering calls and handling reservations
What You Will Bring
- At least 18 years of age
- A genuine love for hospitality and a desire to create unforgettable experiences
- Comfort in a fast-paced environment with strong multitasking skills
- Ability to lift up to 40 pounds and stand for extended periods
- Willingness to work weekends and holidays
- Team spirit and clear communication
- Ability to read, write, and understand English
Cooper’s Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.
The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.
About Us
Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. Speaking of wine...the Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Since 2005, we've brought the Napa Valley experience to our guests and Wine Club members, and now, with Piccolo Buco by Cooper’s Hawk, we’re bringing the vibrant flavors of Rome to them as well. Together, we’re creating a lifestyle brand like no other.
About Company
After four years of planning and construction, Cooper’s Hawk Winery & Restaurant opened in 2005 in Orland Park, a south suburb of Chicago. The concept was unique. We would create a signature menu with a selection of dishes designed to pair perfectly with our own Cooper’s Hawk wines, made in our own private winery. With sophisticated food and exceptional wines, our concept was born.
The Cooper’s Hawk concept includes four distinct components: an upscale casual dining restaurant, full-service bar, private barrel-aging room, and Napa-style tasting room and retail gift store…all under one roof. Each Cooper’s Hawk location is distinctive in layout and décor, but carries the same warmth and elegance that guests have come to expect.
The Cooper’s Hawk concept includes four distinct components: an upscale casual dining restaurant, full-service bar, private barrel-aging room, and Napa-style tasting room and retail gift store…all under one roof. Each Cooper’s Hawk location is distinctive in layout and décor, but carries the same warmth and elegance that guests have come to expect.