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Host

Matthew's

  • Jacksonville, Florida
  • 22 days ago

    Highlights

    Matthew’s Restaurant, Restaurant Medure, Rue Saint-Marc, Midtown Table, M Shack Town Center and Nocatee, and our newest concept M Brothers at Mayo and Zest at Mayo, make up the Medure brothers’ collection of award-winning restaurants, each offering an authentic dining experience inspired by years of collaboration and a passion for innovative, high-quality cuisine and warm, genuine hospitality. Communication: Act as the primary liaison between guests and restaurant staff, ensuring clear and effective communication to facilitate efficient service and address any guest concerns promptly.

    Numbers & Facts

    LocationJacksonville, Florida

    Description

    Position Overview: We are seeking a professional and welcoming Host to assist with the front-of-house activities at our restaurant. As the first point of contact, the Host plays a crucial role in ensuring guests receive a warm welcome and enjoy a memorable dining experience from arrival to departure. 
    Key Responsibilities:
    • Guest Reception: Warmly greet guests upon their arrival, manage reservations, and oversee seating arrangements to ensure a smooth flow of service.
    • Guest Service: Address and accommodate special requests, dietary needs, and seating preferences to enhance guest satisfaction.
    • Communication: Act as the primary liaison between guests and restaurant staff, ensuring clear and effective communication to facilitate efficient service and address any guest concerns promptly.
    • Operational Efficiency: Assist in maintaining the cleanliness and organization of the guest reception area, manage dining menus, and ensure all front-of-house materials are up-to-date and well presented.
    • Safety Compliance: Monitor and maintain compliance with all restaurant safety standards and sanitation regulations, ensuring a clean and safe environment for both guests and staff.
    Qualifications:
    • Customer Service Experience: Prior experience in customer service or a hospitality role, with a demonstrated ability to engage and satisfy guests.
    • Communication Skills: Excellent verbal and written communication skills, capable of interacting warmly and effectively with guests and team members.
    • Attention to Detail: A keen eye for detail, ensuring all aspects of the guest experience are managed effectively from cleanliness to personal interactions.
    • Adaptability: Flexibility to work various shifts, including evenings, weekends, and holidays, and adapt to changing business needs.
    • Team Collaboration: Ability to work cooperatively in a team environment, supporting colleagues and contributing to a positive workplace.
    Complete our short application today!

    We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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