Saddlehill Cellars: Join Our Team as a Host
Nestled in the heart of suburban New Jersey, just 12 miles from the vibrant energy of Philadelphia, Saddlehill Cellars is a 70-acre oasis of vineyards and preserved farmland. Our 7,000-square-foot tasting room and farm-to-table bistro offer a premier culinary destination with stunning views of the vineyards, farm, horse pastures, and flower gardens.
We are looking for an outstanding, enthusiastic team player to join our growing company as a Host. As the first point of contact for our guests, you will be responsible for creating a warm and welcoming atmosphere that sets the tone for an exceptional dining experience. Your friendly demeanor will be the first thing guests encounter, and we want you to make it a great lasting impression!
Key Responsibilities
- Greeting and Seating Guests: Warmly welcome guests upon arrival and promptly seat them, ensuring their preferences and needs are met.
- Reservation Management: Manage the OpenTable reservation system to optimize table allocation. Communicate reservation status and special requests to the Front of House (FOH) team to ensure smooth operations and minimize wait times.
- Guest Service: Provide exceptional service by promptly addressing guest inquiries and concerns. Maintain a high level of professionalism and a friendly, outgoing personality.
- Promotional & Product Knowledge: Be knowledgeable about all wine club offerings, special events, retail items and be prepared to fill in for retail associates.
- Upkeep and Cleanliness: Maintain a clean and organized host stand and assist with keeping the retail area organized. Assure bathrooms are stocked with supplies by checking them every half hour.
- Team Collaboration: Collaborate with the FOH team to ensure timely seating and efficient table turnover. Act as a liaison between guests and the restaurant team to ensure a seamless dining experience.
Qualifications & Skills
- Previous experience in a similar customer service role is preferred.
- Experience with the
Tock reservation and table management application is a plus. - Be a team player with excellent communication skills.
- Ability to read, write, and communicate verbally in English.
- Strong organizational skills with the ability to manage multiple tasks simultaneously in a fast-paced environment.
- Have a warm, friendly, and outgoing personality with a genuine desire to take care of others.
- Willingness to learn and stay updated on all winery wine and food offerings.
- Ability to remain calm under pressure and handle guest situations professionally.
- Flexible schedule, including weekends, evenings, and holidays.
- Has reliable transportation and is punctual.
- Bonus: A passion for wine!
Compensation and Benefits
- Competitive rate
- Paid time off
- 401K
- Healthcare options available
Shift/Schedule
- We are open for lunch and dinner.
- We have weekend and evening shifts available.
- We are hiring for both part-time and full-time positions.
CAREER OPPORTUNITIES
One of the region’s most popular food and wine destinations!
Bill Green, entrepreneur, investor, philanthropist, and author, purchased the historic Stafford Farm in Voorhees, NJ, in March of 2021. After 15 years of being an eyesore and a blight property, Green has transformed the 69.8 state agriculturally preserved farm into a 27-acre vineyard with a 15,000-case capacity, state-of-the art winery, and a 7,000-sq ft tasting room and farm-to-table wine-pairing bistro.
The tasting room’s farm-to-table wine-pairing bistro is open for lunch and dinner, serving delicious menu items made primarily with farm-produced ingredients . In addition to selling its estate-crafted wines in the retail shop, as well as through its wine club, there will be offerings of foods from ingredients grown on the farm, in the fruit orchard, and on the vegetable fields, such as jams, sauces, spreads, and honey.
Following the agritourism business model, Saddlehill offers vineyard, winery, and farm tours, on-site entertainment, educational events, as well offering the venue for special occasion events to support its wine and farm grown product sales.