Bussing, Order Processing, People Management, Procedure Implementation
Key Responsibilities of the Host Supervisor
Manage the Host and Hostess’s as well as;
- Welcomes each guest with a smile and friendly greeting escorts guests to their assigned table.
- Controls the flow of work in the room by seating guests in station rotation while maintaining guests lists and following and enforcing check issue procedures.
- Maintains reservations book, takes incoming telephone calls, notes reservations and special requests by guests.
- Remains knowledgeable of all menu items, prices and general service procedures.
- Responsible for standards of appearance and cleanliness in all service areas.
- Remains visible on dining room floor, and is easily accessible to guests, staff and management.
- Checks all tables daily, before service to ensure proper settings.
- Assists with side work and/or assisting service staff with bussing table and taking cocktail orders.
- Communicates guest's requests and concerns to the department manager.
Other Qualifications: - Regular and reliable attendance.
- Demonstrates an outgoing and friendly attitude.