IHOP - Host / Hostess
Are you a highly skilled and motivated individual with a passion for providing outstanding guest service? Do you enjoy creating smiles and making every dining experience memorable? IHOP is looking for talented Hosts/Hostesses to join our team and be a part of something more than just a traditional job. As a Host/Hostess at IHOP, you will have the opportunity to create lifelong friendships and memories while bringing smiles to our guests with every bite they take. If you love making a positive impact and being appreciated for your exceptional service, this is the perfect job for you!
What will we ask of you?
- Welcome guests with a warm smile and a genuine "Welcome to IHOP!"
- Seat our guests promptly at clean and sanitary tables
- Accommodate guests with special needs and provide assistance as required
- Manage wait lists during busy periods
- Know the menu to assist guests with to-go orders
- Enter guests' orders accurately into our system
- Deliver food and beverages to outside and delivery guests in a timely manner
- Handle guests' checks and payments accurately
- Maintain the overall appearance of the restaurant by clearing, cleaning, and resetting tables
- Stock and rotate supplies in the host areas and dining room
- Comply with all regulations and IHOP service standards for a clean and safe workplace
- Adhere to IHOP uniform and appearance standards
- Complete the IHOP Academy Training program
Who qualifies for this job?
To be successful in this role, you should:
- Have effective communication skills
- Be able to comprehend our systems, safety standards, and operating procedures
- Handle money transactions accurately and responsibly
- Be a multi-tasker and maintain service standards in a timely and professional manner
- Solve basic service issues with patience, professionalism, and courtesy
- Be flexible and available to work various shifts, including holidays and weekends
- Be a team player and support your colleagues
- Thrive in a fast-paced and dynamic environment
What physically must you be able to do?
These physical demands may be required of you:
- Expect to be on your feet for the majority of your shift
- Carry up to 25 lbs. periodically throughout your shift
- Bend, stoop, kneel, and stretch for cleaning and maintenance tasks
Why should you join our team?
- Flexible hours - Full-time, part-time, and seasonal hours available
- Extensive training provided
- Employee Meal Program - Enjoy a$15 discount on employee meals during your meal break
- Eligible for benefits after 12 months of consecutive service, including medical, dental, vision, and life insurance/critical illness/accident plan
- Opportunity for advancement into management for the right person
Location: TX, 78666
If you have a driving desire to provide outstanding guest service and create smiles, then IHOP is the perfect place for you. Apply today and join our smiling, caring IHOP team!
Work schedule
- Weekend availability
- Monday to Friday
- Holidays
- Day shift
- Night shift
- Other
Benefits
- Flexible schedule
- Referral program
- Employee discount