Host/Hostess

Nantucket Golf Club

Nantucket, Massachusetts
5 days ago

Highlights

Purpose of Position: Under the direction of the F&B Manager, the Host-Hostess is a non-exempt seasonal position responsible for welcoming members and their guests and creating a hospitable dining environment. Attends pre-service meetings and communicates questions, comments and concerns to other staff members to improve the service and experience of the membership.

Numbers & Facts

Location	Nantucket, Massachusetts
Industry	Other/Not Classified
Company Size	50 to 99 employees
Website	https://www.nantucketgolfclub.org/Club-Info/Employment-2.aspx

Description

Position Title: Host-Hostess

Reports To: F&B Manager

Department: Food & Beverage

Employment Dates: Temporary; Dates Range Mid-May - Mid-October

Wage Range: $23-26

Purpose of Position: Under the direction of the F&B Manager, the Host-Hostess is a non-exempt seasonal position responsible for welcoming members and their guests and creating a hospitable dining environment. Performs all work in accordance with essential functions and responsibilities as described below and in the spirit of the Club's mission and vision.

Responsibilities:

Duties shall include but not be limited to:

With a friendly and professional demeanour, greets and seats members and guests. Contributes to creating a warm and welcoming dining environment. Graciously acknowledges and thanks members as they leave, saying goodbye.
Politely takes reservations, and in coordination with the F&B Manager and Member Services, manages the reservation book. Keeps accurate reservation records, cover counts, and ensures the correct seating of servers' sections. Responsible for even cover distribution counts among servers.
Learns and remembers members' names and preferences. Anticipates their wants and needs and coordinates with wait staff to fulfil them.
Stays familiar with menu items and their preparation.
Attends pre-service meetings and communicates questions, comments and concerns to other staff members to improve the service and experience of the membership.
Works cooperatively with all other food and beverage staff. Assists wait-staff and management with clearing tables, taking cocktail orders, resetting tables, and as needed.
Assists with opening and closing shift side work and weekly cleaning. Helps maintain and organize dining and storage areas.
Addresses members' concerns immediately and to their satisfaction. Communicates any problems and potential issues to management.
Observes food serve safe practices and all general Club safety protocols.
Participates in required trainings and meetings.
Performs other tasks and duties as required.

About Company

The Nantucket Golf Club honors the oldest traditions of the game of golf, in a setting surrounded by remnants of ancient dunes and rolling waves of native grasslands. We are a private club, located 30 miles out to sea off the shore of Cape Cod on Nantucket Island, renowned for its rich history and beautiful summers. NGC was founded with a vision of creating a world class golf immersion rooted in the tenants of the game. The award winning Rees Jones designed course uses the natural contours of the land to create a classic routing which captures the spirit of the country’s great clubs, built on links land shaped by the sea. It is with this spirit of excellence, and appreciation of the unique Nantucket Island environment, that we look to provide a complementing experience to our members and their guests. Our club is open to members seasonally mid-May through Columbus Day. We spend that time in-season focused on operations and servicing our members while our off-season provides the opportunity for projects and improvements. Nantucket Golf Club looks for candidates that want to work hard and simply be the very best at their job. We believe in enjoying our work and the attitude and atmosphere of our golf club lends itself to this mindset. We pride ourselves in working together as a team to make NGC the very best.