Position Overview: We are seeking a professional and welcoming Host to assist with the front-of-house activities at our restaurant. As the first point of contact, the Host plays a crucial role in ensuring guests receive a warm welcome and enjoy a memorable dining experience from arrival to departure.
Key Responsibilities:
- Guest Reception: Warmly greet guests upon their arrival, manage reservations, and oversee seating arrangements to ensure a smooth flow of service.
- Guest Service: Address and accommodate special requests, dietary needs, and seating preferences to enhance guest satisfaction.
- Communication: Act as the primary liaison between guests and restaurant staff, ensuring clear and effective communication to facilitate efficient service and address any guest concerns promptly.
- Operational Efficiency: Assist in maintaining the cleanliness and organization of the guest reception area, manage dining menus, and ensure all front-of-house materials are up-to-date and well presented.
- Safety Compliance: Monitor and maintain compliance with all restaurant safety standards and sanitation regulations, ensuring a clean and safe environment for both guests and staff.
Qualifications:
- Customer Service Experience: Prior experience in customer service or a hospitality role, with a demonstrated ability to engage and satisfy guests.
- Communication Skills: Excellent verbal and written communication skills, capable of interacting warmly and effectively with guests and team members.
- Attention to Detail: A keen eye for detail, ensuring all aspects of the guest experience are managed effectively from cleanliness to personal interactions.
- Adaptability: Flexibility to work various shifts, including evenings, weekends, and holidays, and adapt to changing business needs.
- Team Collaboration: Ability to work cooperatively in a team environment, supporting colleagues and contributing to a positive workplace.
Complete our short application today!
Monika and Richard Penny, founders of Two Eggs! and parents to three sons, grew up together to become successful entrepreneurs from Hampton, Virginia. The Penny's are ultimate foodies, preferring "Mom and Pop" restaurants as their favorite type of places to dine over chain restaurants. "Two Eggs! started in the kitchen." Breakfast is the most important meal and gathering of the day for the family. Growing up, neighborhood friends of the boys were surprised by the way the Penny's gathered and enjoyed meals together as a family. During this time, everyone played a role - setting the table, getting napkins and condiments and even cleaning together once the meal was over. Some family favorites were french toast, pancakes and dutchbabies. They were raised to believe that you can't find better food than food that was made with love, which led to the birth of Two Eggs!Two Eggs! was created to instill and share family traditions with the community through the restaurant environment and ambiance. Here at Two Eggs! we want customers to feel at home, relaxed and welcomed, as if you are at Grandma's house. Two Eggs! strives to replicate this inviting experience for everyone in the community.
Here at Two Eggs! We value our customers' experience. We are looking for people who will add great value to the Two Eggs, family, and community. You must be enthusiastic to work, polite, a leader, and experience are preferred.