Host / Cashier

Summary:

Takes orders and receives payment from guests in exchange for food and beverage by performing the following duties. Lark values first and foremost a genuine and friendly attitude and a true desire to serve others.  With the right attitude and a work ethic and ability to learn new skills, we welcome candidates from both inside and outside of the restaurant industry. 

 Essential Duties and Responsibilities: 
 • Welcomes guest upon arrival, takes order, and answers any questions.  
 • Makes change, processes credit cards, and issues receipts to customers. 
 • Describes menu items for which money is received. 
 • Runs food to the dining room when necessary, as well as, checks in with existing guests. 
 • Maintains dining room cleanliness before, during and after service. 
 

Job Skills and Qualifications: 
 • Hospitality Attitude and Aptitude - Demonstrate a positive attitude and a genuine desire to take care of our guests to ensure a high-quality experience; Consistently exhibit hospitality and friendliness in your daily interactions with both guests and crew; Demonstrate a capacity to learn and acquire new skills, whether you have previous restaurant experience or not.    

• Problem Solving - Identifies and resolves problems in a timely manner; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. 

 • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance.

 • Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Commits to long hours of work when necessary to reach goals. Is consistently at work and on time.  

 • Initiative - Seeks increased responsibilities; Looks for and takes advantage of opportunities; Asks for and offers help when needed. 

 • Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness. Follows company policies and procedures for accuracy.  

 • Should have strong communication, teamwork and leadership skills. 

 Education and/or Experience: 
 High school diploma or general education degree (GED); or one to three months related experience and/or   training; or equivalent combination of education and experience. 
 

Physical Demands: Must be able to work numerous hours on feet.  Must be able to lift at least 50 lbs. * Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.