Hospitality Trainer Role
The Hospitality Trainer position at Chick-fil-A De Zavala is an exciting opportunity to play a key role in training our hospitality team.
At Chick-fil-A, you’ll develop valuable leadership skills while helping ensure an exceptional hospitality experience for every guest. No prior experience is necessary — we’ll provide all the training and support you need to succeed. We’re looking for motivated, friendly individuals who are passionate about hospitality and enjoy teaching others how to deliver top-tier customer service.
Do you enjoy…
- Serving others
- Fast-pace, high demand
- High standards
- Problem solving
- Constructive feedback
If you're ready to lead, train, and inspire others while working in a fast-paced environment, we’d love for you to join our team. As Chick-fil-A grows, you’ll have endless opportunities to build your career and grow as a leader.
Hospitality Trainer Description:
Works together with the team, overseeing their growth and work, in order to accomplish the Franchise Owner/Operator’s vision for the restaurant. A Trainer will serve in Kitchen and/or Hospitality operations, driving sales, profit, and morale while maintaining quality of taste, speed, cleanliness, and an attentive and courteous team. They will have a special focus on team member development and training.
*To meet high/day/4-day availability requirements, the team member must be able to work 36+ hours per week.*
Competitive Pay / Hourly Wage:
- $15/hr for High Availability
- $14/hr for Day Availability OR 4-day
- $13/hr for Lunch Availability
- $11/hr for Limited Availability
Opportunity for raises!
- Completion of Skill Test 1 Requirements: 50¢
- Completion of Trainer Requirements: 50¢
- Completion of Skill Test 2 Requirements: $1.50
- Completion of Shift Leader Requirements: 50¢
Desired Skills:
- Seeks out work without being asked
- Helps to seek and solve problems
- Strong sense of urgency and initiative!
- Cares about quality of work and most importantly, our guests
- Customer-friendly demeanor and willingness to serve anywhere needed
- Ability to work outdoors for extended periods of time in a variety of weather conditions (10+ hr shift)
- Walk, bend, kneel, squat, stand, and lift heavy objects
- Able to lift 40 - 50 pounds on a consistent basis
- Strong team-working skills - gets along well with others
- Communication skills, verbal and written (English fluency preferred)
- Able to maintain an optimistic and friendly attitude throughout shift
- Able to excel in a fast-paced, PRESSURE-filled environment
- Ability to multitask
- Detail-oriented
Responsibilities:
- Welcomes guests as they enter the restaurant or drive-thru
- Answers guest questions, offers recommendations, and provides general assistance to guests
- Takes guest orders, processes payments accurately, and maintains an accurate cash drawer
- Always be ATTENTIVE, COURTEOUS, and FRIENDLY
- Move with URGENCY
- Ensures orders are complete and delivers food to guests
- Constantly cleaning and stocking areas in the restaurant
- Cleans various areas of the restaurant, including tables, counters, floors, trash bins and restrooms
- Maintain strict adherence to food safety procedures
- Assist with all food preparation and set up when required
- Follow procedures to ensure an outstanding guest experience
- Any other duties and responsibilities as directed by restaurant leadership
Great BENEFITS of working at Chick-fil-A De Zavala:
- Remarkable Futures Scholarships Opportunity ($2500 - $25000)
- Free employee and family meals
- Flexible Hours
- Pay Raise Opportunities
- Closed Sundays
- Community-oriented Environment
- Long Term Career Opportunity & more
Work schedule
- 8 hour shift
- 10 hour shift
- Weekend availability
- Monday to Friday
- Holidays
- Day shift
- Night shift
Benefits
- Flexible schedule
- Referral program
- Employee discount
- Paid training
- Mileage reimbursement
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) matching
- Paid time off
- 401(k)