Hospitality Manager

Hospitality Manager | Chick-fil-A Germantown | Chick-fil-A

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Chick-fil-A Careers and Jobs

• Chick-fil-A Careers
• Chick-fil-A Germantown
• Hospitality Manager

Hospitality Manager

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Full-timePart-time

$21.00 - 30.00 per hour

Lead with Excellence in a High-Performance Environment

At Chick-fil-A, we don't just serve food; we serve people with excellence, compassion, and purpose. We are looking for experienced, people-first leaders to help build strong teams and deliver exceptional service. If you have managed teams, delivered results, and love creating great guest experiences, we want you on our leadership team.

Role Overview

As a Chick-fil-A Manager, you will lead daily restaurant operations, inspire and develop your team, and ensure a consistently high level of service and execution. You will work alongside other leaders to drive sales, coach team performance, manage inventory and costs, and uphold operational excellence. This role is ideal for experienced managers with a background in fast-paced hospitality environments such as restaurants, hotels, or catering operations.

What You'll Do

• Oversee restaurant operations, including kitchen execution, guest service, and shift leadership
• Manage and coach teams of 10 or more to achieve excellence in food quality, speed, hospitality, and cleanliness
• Lead and support opening or closing shifts while ensuring smooth handoffs and team alignment
• Train and develop team leaders and team members through consistent feedback and coaching
• Monitor labor, food costs, and inventory to support sustainable growth
• Enforce high standards of appearance, timeliness, and professionalism
• Collaborate with directors to set goals, analyze performance, and celebrate wins
• Represent Chick-fil-A's values in the restaurant and in the community

What We're Looking For

• Minimum of two years of experience managing teams in restaurant, hotel, or catering environments
• Strong track record of results in operations, team leadership, and customer service
• Ability to handle high-volume, fast-paced work with a calm and solution-focused mindsetNatural leader who coaches, holds high standards, and leads by example
• Flexible availability including early mornings, evenings, and weekends
• Commitment to developing others and delivering excellent hospitality

Who Thrives in This Role

You will excel in this role if you are a confident leader who takes initiative, thinks critically under pressure, and genuinely enjoys leading people. You have likely managed restaurant shifts, directed catering teams, or overseen hospitality staff and are ready to bring that expertise into a values-driven, people-focused brand.

Compensation & Benefits

• Health, dental, and vision insurance
• Paid time off and retirement contributions
• Free meals during shifts
• Sundays off
• Ongoing leadership development and career advancement
• Positive and supportive work environment

Additional Details

• Job Type: Full-time
• Expected Hours: 25 to 45 hours per week
• Saturday availability is required.
• Commute: Must be able to reliably commute or relocate prior to start date

Ready to Lead with Purpose? If you are an experienced hospitality leader who thrives in fast-paced environments and wants to grow with a winning team, we invite you to apply today.

Most Chick-fil-A Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Work schedule

• 8 hour shift
• Weekend availability
• Monday to Friday
• Day shift
• Night shift

Benefits

• Flexible schedule
• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• 401(k) matching
• Employee discount
• Paid training

Chick-fil-A - Chick-fil-A Germantown

19945 Century Blvd, Germantown, MD 20874, USA

Apply

This job posting is for an opportunity at a Chick-fil-A Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator's restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.

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