Hospitality Customer Service Associate

Role OverviewWe are growing our team and are looking for candidates who enjoy assisting clients and managing multiple tasks. In this role, you will assist with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.

This opportunity is an ideal fit for candidates who are self-driven, dependable, very organized, attentive to detail, communicate effectively, and are comfortable working independently in a remote environment.

Key Responsibilities• Assist clients with coordinating personalized service arrangements• Research and compare available options to meet client preferences• Confirm reservations and ensure accuracy of details• Provide clear, professional communication via email and phone• Support updates, modifications, and service-related inquiries• Maintain accurate records and documentation• Complete required training and participate in team communications

What We Offer• 100% remote• Flexible scheduling• Ongoing training and professional development• Supportive team environment

Qualifications• Authorized to work in the US, UK, Mexico, Australia, or Spain• Strong written and verbal English communication skills• Reliable internet connection and smartphone (computer is strongly recommended)• Must be at least 18 years old