Help STERIS keep clinical environments safe and equipment reliable.
What problems will you solve?
- Find, isolate, and fix faults on medical equipment from STERIS and other manufacturers.
- Execute scheduled preventive maintenance, respond to service and warranty calls, complete field upgrades, and perform new equipment installs.
- Document all work and regulatory compliance tasks using mobile and web-based tools.
- Loop in Tech Support, Engineering, and Service Contract Management to resolve complex issues and escalate appropriately.
- Provide customers with clear information, pricing, and repair pathways; coordinate with Sales (with leadership support) to enhance experience and identify opportunities.
- Support multiple facilities across the territory in line with service agreements and needs.
Where will you work?
Remotely from your home base while serving hospital customers on-site. Residency in California is required to cover the assigned territory.
Is this you?
- Hands-on pro with 4+ years of overall work experience, including at least 2 years in a mechanical/technical role.
- High school diploma or GED required; an associate degree, relevant certifications, competitive equipment training, or related military experience can count toward the technical requirement.
- Valid driver’s license and the ability to satisfy background and physical assessment criteria to obtain and maintain vendor credentials.
- Customer-facing and team-collaboration skills.
- Confident communicator, in writing and verbally.
- Comfortable with Windows/email, navigation, mobile apps, and entering data across multiple systems.
- Willing and able to work flexible schedules, including early/late hours and potential overnights, as customer and business needs dictate.
Backgrounds that excel
HVAC, refrigeration, boilers/chillers, general maintenance, equipment repair, diesel/automotive, aviation maintenance, plumbing, and electrical.
Perks & benefits
- Market competitive pay
- Generous PTO plus nine additional holidays
- Medical, dental, and vision benefits
- Company vehicle
- Company cell phone and laptop
- Tools, equipment, and uniforms provided
- Short- and long-term disability coverage
- 401(k) with company match
- Maternity and paternal leave
- Add-on benefits/discounts such as pet insurance
- Tuition reimbursement and continuing education opportunities
- Clear pathways for advancement and a stable, long-term career