Highlights
Troubleshoot and problem resolution for specimen types, missing information, TIQ, TNP, additional sample requests, and other client issues related to area of responsibility. Demonstrates exceptional customer service skills as the Liaison between customer & Quest performing laboratory to provide pro-active customer support.
Numbers & Facts
| Location | Jefferson City, MO |
| Industry | Staffing/Employment Agencies |
| Salary | $17.75–$20.43 Per Hour |
| Company Size | 5,000 to 9,999 employees |
| Year Founded | 2002 |
| Website | http://www.talentburst.com/ |
Description
Job Title: Hospital Specimen Technician
Job Duration: 4+ Months with a possible
Job Location: Jefferson City, MO - 65109
Shift: 8:00A-5:00P
Required - Covid Certificate/ Card
Responsibilities
Phlebotomist, Phlebotomy, Phlebotomist Technician, Phlebotomy Technician, Mobile Phlebotomist, Medical Assistant, Technician, Certified Phlebotomy Technician
#SPC1
Job Duration: 4+ Months with a possible
Job Location: Jefferson City, MO - 65109
Shift: 8:00A-5:00P
Required - Covid Certificate/ Card
- The Hospital Specimen Technician is responsible for the preparation of patient s specimens in a hospital location.
- The Hospital Specimen Technician must be able to perform and follow all pre-analytical processing procedures with accuracy and in a timely manner.
- The roles & responsibilities below are specific to samples being performed for Quest laboratory testing
- Specimen Processing & Test Send Out
Responsibilities
- Demonstrates excellent proficiency in test ordering policies, hospital processing procedures, specimen
- requirements for test ordering, sample preparation, Quantum, and compliance/legal requirements.
- Knowledge and competency of Hospital LIS system (client specific) Print Quest performed testing reports
- Demonstrates ability to interpret specimen flow/tracking data utilizing all available reports and resources
- Responsible for supply ordering processes.
- Performs remote accessioning (pre-accessioning), (client specific)
- Problem Resolution Responsibilities
- Troubleshoot and problem resolution for specimen types, missing information, TIQ, TNP, additional sample requests, and other client issues related to area of responsibility.
- Customer Service Responsibilities
- Demonstrates exceptional customer service skills as the Liaison between customer & Quest performing laboratory to provide pro-active customer support.
- Responsible for managing inbound calls with a positive client interaction.
- Communicates and collaborates effectively with the hospital laboratory staff, as well as the Client's sales team and other functions in the organization.
- Communicates effectively information regarding problem-solving with specimens, test cancellations, testing requirements, billing requirements with various hospital staff.
- 1 – 3 years of working experience
- Medical background preferred, which includes medical terminology applicable to a clinical? laboratory?
- Previous experience in a hospital laboratory environment? preferred??
- Position requires data-entry background with abilities to enter 6,000 alphanumeric keystrokes/hour.?
- Works in a biohazard environment, practicing good safety? habits.?
- Able to sit or stand for long? periods.?
- Handles multiple tasks simultaneously and works in a production? environment.
- Hospital LIS Systems knowledge or experience a plus Command of Microsoft Office Suite
- Client interfacing role requiring strong communication, collaboration, and problem solving skills
- The position requires demonstrated data entry skills to effectively utilize both the Client's Diagnostics system and the hospital client systems.
- Maintains composure while working under? pressure.
- Reflects good judgment when determining what action to take when resolving? problems.
- Demonstrates strong interpersonal skills that foster a positive environment.?
- Demonstrates flexibility and ability to adapt to? change.
- High School Diploma/equivalent is required
Phlebotomist, Phlebotomy, Phlebotomist Technician, Phlebotomy Technician, Mobile Phlebotomist, Medical Assistant, Technician, Certified Phlebotomy Technician
#SPC1
About Company
For over 20 years, TalentBurst Inc. has been an award-winning provider of cutting-edge Workforce Management Solutions. With a strong commitment to staying ahead in the tech landscape, we pioneer innovative approaches to talent acquisition. Our expertise spans Life Sciences, and Healthcare Staffing, Banking, Financial, IT, and Engineering, as well as Global Employer of Record (EOR), Agent of Record (AOR), State, Local Government and Education (SLED), and IC validation/compliance services. Additionally, our division, TalentProcure, leads the industry with offerings such as High Hazard Payroll, Managed Services, and Vendor on Premise (VOP) solutions.
Due to our prioritization of excellent standards, we are Joint Commission Certified and are a certified Minority Business Enterprise (MBE) in the USA and Canada. Supporting over 130 Fortune 500 companies globally, we excel in navigating the landscape of talent acquisition. In a world of constant change, we embrace developing people-centric solutions that address the unique demands of our clients. Stay connected by visiting our website and following us on social media!