Hospital Phone Operator - Private Branch Exchange (PBX)

These services include: processing in-coming, out-going, and inter-facility calls, providing answering services for subscribed physicians and health facilities, and performing various hospital communications duties and projects. Under the direction of the Customer Service Operator Supervisor, the Customer Service Operator operates an intelligent telephone console system to provide communication services for the hospital.

Job Description

Under the direction of the Customer Service Operator Supervisor, the Customer Service Operator operates an intelligent telephone console system to provide communication services for the hospital. These services include: processing in-coming, out-going, and inter-facility calls, providing answering services for subscribed physicians and health facilities, and performing various hospital communications duties and projects.

Saturday, Sunday, Monday 2 pm to 10 pm and Tuesday and Wednesday 10 pm to 6 am.

Qualifications

Education: High School Diploma or GED

Experience: 1-3 years experience with PBX and Customer Service preferred