Lead a respected small-animal practice in Brooklyn Heights as Hospital Manager, with compensation up to $100,000.This is a chance to shape a compassionate, high-performing team in one of New York Citys most desirable neighborhoods.
The Hospital- Modern, team-focused general practice known for kind, client-centered care and a supportive, collaborative culture.
- Comprehensive services spanning preventive care, wellness exams, dentistry, routine soft-tissue surgery, and in-hours urgent care for a varied caseload.
- On-site diagnostics include digital radiology, ultrasound, cold-laser therapy, and an in-house lab; dedicated surgical suites with established peri-operative monitoring.
- Structured clinical workflows supported by licensed veterinary technicians, experienced assistants, and a knowledgeable client services team.
- Positive neighborhood reputation and strong community ties.
- Daytime schedule with some Saturday coverage; drop-off appointments available during operating hours.
LocationNestled in Brooklyn Heights, this role places the Hospital Manager amid tree-lined streets, classic brownstones, and iconic waterfront views with an easy commute to Manhattan.
- New Yorks first historic district, celebrated for its 19th-century architecture and preserved, low-rise charm.
- Steps to the Brooklyn Heights Promenade with sweeping views of Lower Manhattan and the Brooklyn Bridge.
- Immediate access to Brooklyn Bridge Park for green space, playgrounds, sports, and community events.
- Multiple nearby subway stations and connections to the NYC Ferry for fast, scenic commutes.
- Montague Street shops, cafes, and restaurants create a lively, convenient neighborhood hub.
- Family-friendly atmosphere with respected independent schools such as Packer Collegiate Institute and Saint Anns School.
- Cultural destinations close by, including the Center for Brooklyn History and venues in Downtown Brooklyn.
- Quiet, residential character with quick access to city business centers for excellent work-life balance.
Benefits- Medical, dental, and vision insurance
- Parental leave
- 401(k) plan
- Continuing education stipend and paid CE time
- Wellbeing and employee assistance resources
- Paid time off and paid holidays
- Employee pet care discounts
- Life and disability coverage
- Commuter benefits
- Uniform and training support
- Mentorship and leadership development opportunities
The Role- Lead day-to-day hospital operations in partnership with medical leadership to achieve high standards of patient care and client service.
- Build, coach, and retain an engaged team; oversee recruiting, onboarding, scheduling, and performance management.
- Manage client experience from appointment flow to service recovery; address concerns with empathy and timely follow-up.
- Drive financial performance, including budgeting, revenue growth, labor management, expense control, and accurate billing practices.
- Ensure compliance with medical record standards, safety protocols, and regulatory requirements; promote a proactive safety culture.
- Oversee facility presentation, equipment maintenance, and inventory management to support efficient, high-quality care.
- Support community outreach and local marketing efforts that strengthen client relationships and hospital growth.
- Daytime schedule with some Saturday coverage.
Requirements- Proven leadership in veterinary or medical practice operations, with a track record of team development and operational excellence.
- Strong communication, coaching, and change-management skills; comfortable using data to guide decisions.
- Business acumen in budgeting, scheduling, and optimizing workflow and client service.
- Proficiency with practice management software and common office tools.
- Ability to work on-site during daytime hours with some Saturday availability.
- Eligibility to work in the United States.
- Current license to practice in New York, as applicable to credentials (e.g., LVT or DVM); experienced non-clinical hospital operations leaders are also encouraged to apply.
Apply NowInterested candidates are invited to click Apply. A member of the team will be in touch shortly to discuss next steps.