Highlights
This role focuses on strengthening referral relationships, increasing awareness of hospice services, and providing education that supports appropriate and timely access to end‑of‑life care. The ideal candidate is an excellent communicator, comfortable engaging with clinical and community audiences, and passionate about helping patients and families understand the benefits of hospice care.
Numbers & Facts
| Location | Albuquerque, NM |
| Industry | Healthcare Services |
| Year Founded | 1997 |
| Website | http://www.healthpro-rehab.com/ |
Description
Heritage Hospice is excited to resume services in the Albuquerque community. Our dedicated team is back and ready to provide compassionate, high‑quality end‑of‑life care for patients and families across the region.
About the Role We are seeking a dynamic, relationship‑driven Marketing & Education Liaison to represent our hospice program within the community and across healthcare partner networks. This role focuses on strengthening referral relationships, increasing awareness of hospice services, and providing education that supports appropriate and timely access to end‑of‑life care.
The ideal candidate is an excellent communicator, comfortable engaging with clinical and community audiences, and passionate about helping patients and families understand the benefits of hospice care.
Key Responsibilities
- Build and maintain strong partnerships with hospitals, physicians, SNFs, assisted living communities, home health agencies, and other referral sources.
- Deliver clear, compassionate education about hospice services, eligibility, philosophy, and referral processes.
- Conduct on‑site and community‑based presentations, in‑services, and outreach events.
- Serve as a consultative resource for healthcare professionals regarding hospice appropriateness and care transitions.
- Collaborate closely with intake, clinical leadership, and business development to support timely referrals and smooth patient admissions.
- Identify barriers to hospice utilization and develop targeted educational strategies.
- Track and document referral activities, contacts, and follow‑ups using CRM or organizational tools.
- Represent the organization at community events, conferences, and professional gatherings.
- Stay current on hospice regulations, Medicare benefit expectations, and industry trends.
Qualifications
- Experience in hospice, home health, palliative care, senior living, or healthcare outreach strongly preferred.
- Exceptional communication, presentation, and interpersonal skills.
- Ability to explain clinical concepts clearly to both medical professionals and community audiences.
- Organized, proactive, and comfortable working independently in the field.
- Reliable transportation and valid driver’s license.
- Knowledge of hospice philosophy and Medicare guidelines preferred, though training is provided.
What We Offer
- PRN Benefits
- Competitive pay
- Mileage reimbursement
- Comprehensive training in hospice services and eligibility
- Supportive leadership and interdisciplinary team
- Opportunities for professional growth and impact
- Mission‑driven environment focused on compassion and quality care
About Company
Founded by skilled nursing & therapy professionals determined to embrace the industry’s challenges, create innovative solutions, and build exceptionally strong rehab programs, HealthPRO® is distinguished by flexible solutions that span the continuum of care from acute hospitals through settings such as SNF/LTC/Subacute, CCRC, Assisted and Independent Living, outpatient, schools and home care. Our innovative and progressive approach to therapy is tailored to each client’s specific goals – focusing on measurable results, compliance, and documentation. In addition, our MDS/Nurse consulting practice offers an additional level of support for clients who are interested in optimizing nursing programming, reimbursement, and case-mix. HealthPRO® has a consistent track record of helping clients navigate the constantly changing regulatory environment, while achieving positive outcomes for thousands of patients annually. Through a comprehensive data and financial analysis, we are confident that we can help you improve clinical outcomes, compliance and therapy net margin.