Hospice Director Clinical Services- Bluebird Hospice

Responsible for assuring the development, implementation, and updates of the individualized plan of care, which would entail communication with all physicians involved in the plan of care and integration of orders, including medication orders, from all physicians involved in the plan of care. In the absence of the Executive Director, the Director of Clinical Services will become the acting Executive Director and will be vested with authority to act on behalf of the Executive Director.

JOB SUMMARY

The Director of Clinical Services, (DCS) is responsible for the overall direction of the hospice clinical services. The DCS establishes, implements, and evaluates goals and objectives for hospice that meet and promote the standards of quality and contribute to the total organization and philosophy.

DUTIES & RESPONSIBILITIES

• Ensures Agency compliance with all applicable state and federal hospice regulations.
  
• Coordinates and oversees all direct and indirect patient services provided by clinical organization personnel.
  
• Responsible for assuring the development, implementation, and updates of the individualized plan of care, which would entail communication with all physicians involved in the plan of care and integration of orders, including medication orders, from all physicians involved in the plan of care.
  
• Provides guidance and counseling to staff to assist them in continually improving all aspects of home health and hospice services provided through organization personnel.
  
• Assists clinical managers in managing clinical teams and planning.
  
• Provides help in assessment, planning, implementation, and evaluation of patient and family/caregiver care to all clinical personnel as indicated.
  
• Assists the Administrator and Executive Director in the preparation and administration of the hospice budget.
  
• Interprets operational indicators to detect census changes and increases or decreases in volume which could impact staffing levels, revenues, or expenses.
  
• Evaluates performance of clinical managers.
  
• Assists clinical managers to develop skills and techniques in evaluating the performance of clinicians.
  
• Oversees the hiring, evaluating, and terminating of the hospice organization personnel.
  
• Oversees clinician performance evaluations annually or more frequently if indicated.
  
• Oversees the maintenance of patient clinical records, statistics, reports, and records for purposes of evaluation and reporting of organization activities.
  
• Assures proper maintenance of clinical records in compliance with local, state, and federal laws.
  
• Responsible for the maintenance of adequate and appropriate inventory supplies and equipment for the provision of patient services.
  
• Oversees the development, implementation, and evaluation of the orientation program for new organization personnel. Responsible for orientation of new organization personnel, either directly or by delegating to another staff member.
  
• Oversees the plans and implementation of in-services and continuing education programs to meet education and training needs of organization personnel.
  
• Assists with the evaluation of organization performance via performance improvement program, productivity, quarterly, and annual reviews.
  
• Assures for the quality and safe delivery of hospice services provided through the organization.
  
• Assists in the development of organization goals.
  
• Assists in developing, recommending, and administering organization policies and procedures.
  
• Assures compliance with all local, state, and federal laws regarding licensure and certification of organization personnel and maintains compliance.
  
• Stays informed about changes in the field of all hospice cares; shares information with appropriate organization personnel.
  
• Promotes home health and hospice referrals in the health care community.
  
• In the absence of the Executive Director, the Director of Clinical Services will become the acting Executive Director and will be vested with authority to act on behalf of the Executive Director.
  
• Participates in administration on call rotation.
  
• Other duties as assigned by the Administrator and Executive Director.
  
• Support the Pennant Cluster model by providing clinical support for Cluster partners.
  
• The above statements are only meant to be a representative summary of the major duties and responsibilities performed by the employee of this job. The employee may be requested to perform job related tasks other than those stated in this description.
  

JOB REQUIREMENTS (Education, Experience, Knowledge, Skills & Abilities)

• Must be a registered nurse with current licensure to practice in the State.
  
• Three years of management experience in a home health, hospice, or related health care organization is preferred.
  
• Demonstrated ability to supervise and direct professional administrative personnel.
  
• Ability to market and deal tactfully with customers and the community.
  
• Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in g