Benefits include medical, dental, vision, short-term disability, long-term disability, life insurance, paid time off (PTO), paid holidays, tuition reimbursement, scholarship opportunities, retirement plans, free parking, and opportunities for advancement. Instructs patients and other personnel on the proper procedure for equipment storage, billing and transport requirements.
Numbers & Facts
Location
Norman, OK
Salary
$14.29–$23.34 Per Hour
Description
Departmental Overview
Compensation/Benefits
$14.29-$23.34/hr. depending on previous work experience.
Benefits include medical, dental, vision, short-term disability, long-term disability, life insurance, paid time off (PTO), paid holidays, tuition reimbursement, scholarship opportunities, retirement plans, free parking, and opportunities for advancement
Job Summary
Job Summary
Receives and responds to inquiries and orders from physicians, patients, and other referral sources.
Answers incoming calls.
Initiate order intake for walk-in patients.
Close out each day's activities through the store front.
Knowledgeable of products and services.
Inventory and Tracking Responsibilities.
Provides excellent customer service to all patients, guests and family members.
After Hours Call
Trans filling and Deliveries
Patient and family equipment education
Home Safety Assessments
Performs all functions necessary to register patients
Performs patient test order entry
Compiles and audits for accuracy registration information and forwards to patient accounts and medical records
Instructs patients and other personnel on the proper procedure for equipment storage, billing and transport requirements.
Qualifications
Education
High School Diploma or Equivalent GED
Experience
Two years of experience in customer service.
Two years Home Medical Equipment Billing experience preferred.
Computer, communication, office equipment, and data entry skills required.