Home Health Director of Patient Care Services (DPCS) - Torrance, CA

Physicians Choice Home Health is a worker-owned Home Health Agency serving the South Bay and Southeast LA. We're growing, and we're looking for an experienced clinical leader to make sure every patient we serve gets safe, high-quality, compassionate care. You'll also have a real voice in how we deliver it, and a real stake in the outcome.

This is our agency's top clinical leadership role. As our Director of Patient Care Services (DPCS), you'll be the clinical executive designated under California Title 22 and the CMS Conditions of Participation. You'll oversee all nursing, rehabilitation therapy, and medical social work services, and manage and lead the clinicians who provide them. Business operations and growth are led by our Administrator, so you can focus fully on clinical quality, your team, and our patients.

You'll report to the CEO and lead the agency alongside our Administrator as partners, backing each other up so neither of you carries the load alone. You'll also work closely with our HR and operations teams to keep care consistent, compliant, and sustainable as we grow within our worker-owned cooperative structure.

What You Will Do

• Clinical Leadership & Governance: Direct and evaluate all nursing, therapy, and medical social work services. Review and authorize admissions for clinical appropriateness, and write and update clinical policies as state and federal requirements change.
• Team Supervision & Development: Supervise clinical coordinators and field clinicians directly. Conduct performance evaluations and field competency assessments, coach for growth, and lead final-round clinical interviews. Partner with our HR Lead to handle performance concerns fairly, consistently, and in line with California labor law.
• Shared Decision-Making: Bring frontline clinicians into decisions about how we deliver care, in keeping with our cooperative values.
• Quality & Performance Improvement (QAPI): Design and run our QAPI program, present quality data, and protect our CMS Star Ratings. Lead chart audits so that medical necessity is clearly documented.
• Escalations & Advocacy: Be the final clinical decision-maker for complex physician concerns, clinical crises, and patient and family grievances, resolving them with sound judgment and care.
• Regulatory Readiness: Keep the agency survey-ready and serve as the primary clinical contact for CDPH and other regulatory inquiries.

Day-to-Day

This position is based in our Torrance, CA office, Monday to Friday, 9am to 5pm, with periodic visits to patient homes in our service area for field audits. The role includes on-call availability outside business hours for clinical emergencies and regulatory inquiries. On-call time is included in the salary.