Job Responsibilities 

Essential Functions: 

• Assist residents with activities of daily living (ADLs), including bathing, grooming, dressing, toileting, mobility, and transfers to promote comfort, dignity, and independence.  
• Support residents with mobility, positioning, ambulation, and restorative care activities according to established care plans and direction from licensed nursing staff.  
• Observe residents’ physical condition, behavior, and overall well-being and promptly report changes or concerns to the appropriate clinical team member. 
• Maintain a clean, safe, and welcoming resident environment by addressing safety concerns and supporting infection prevention practices. 
• Assist with meal service, hydration, and nutrition-related needs in accordance with resident care plans and dietary guidelines. 
• Document resident care activities, observations, and related information accurately and timely in accordance with organizational and regulatory requirements. 
• Collaborate with nursing staff, rehabilitation staff, residents, and families to support quality resident care and a positive living experience. 

Scope and Impact: 

• Contribute directly to patient safety, comfort, and continuity of care by providing consistent home-based support and reinforcing patient self-care strategies 
• Observe and report immediately to the RN (or Supervisor when indicated) any change in patient condition, functional status, safety risks, or home environment concerns that could impact care 
• Exercise judgment within defined role parameters by following the plan of care, recognizing escalation triggers, and seeking clinical guidance when needs exceed scope 
• Communicate professionally and compassionately with patients and caregivers to support understanding of the care plan while maintaining appropriate boundaries  
• Collaborate with the home care team by sharing observations and suggestions that improve the quality, consistency, and patient experience of care delivery 
• Manage assigned workload effectively, including travel between patient homes, preparedness with needed supplies, and completion of tasks within scheduled visit timeframes 
• Protect patient privacy and dignity during all care activities, recognizing the trust required when providing care in a patient’s home 

Compliance and Professional: 

• Maintain required certifications, a safe driving record, and ongoing competency consistent with role requirements and New York State expectations for home care services 
• Maintain a valid driver's license and, when operating a personal vehicle for business purposes, current vehicle registration and automobile insurance 
• Perform only those care activities authorized by the plan of care and permitted under New York State guidance for HHA services, following RN and agency direction 
• Complete required orientation, training, and competency validations (including infection prevention and privacy practices) within established timeframes 
• Complete accurate, timely documentation of care and patient observations according to agency standards and applicable regulations 
• Participate in supervision and feedback processes with the Clinical Management Team and assigned RN to support safe practice and continuous improvement 
• Report incidents, near misses, and safety concerns promptly and cooperate with follow-up activities that strengthen quality and patient safety 
• Safeguard sensitive data by following established security policies and procedures, using systems responsibly, and promptly reporting potential security incidents, risks, or policy violations 
• As applicable to your role, support cybersecurity and data protection requirements throughout the supplier lifecycle by coordinating vendor risk assessments, monitoring third-party compliance, and promptly reporting identified supply chain or cybersecurity risks 

Additional Expectations: 

• Build supportive relationships with patients and families through respectful, patient-centered communication 
• Represent the organization with professionalism in the community by showing reliability, empathy, and teamwork across every home visit and care interaction 
• Demonstrate UHS Values of Compassion, Trust, Respect, Teamwork, and Innovation in all daily work and interactions 
• Execute responsibilities in accordance with organizational policies, procedures, and applicable regulations 
• Perform additional responsibilities as  to meet department and organizational needs 

Position Qualifications 

Required: 

• High School Diploma or equivalent 
• NYSDOH Home Health Aide (HHA) certification 
• Driver License 

Preferred: 

• Up to 1 year of direct experience performing the exact or very similar duties required by the job within the same role or function 
• Up to 1 year of customer/patient-facing experience directly interacting and communicating with the public 
• Up to 1 year of experience working in the same work environment or setting (hospital, practice, department/division) 
• Up to 1 year of healthcare experience working in the healthcare industry in any job function 
• Up to 1 year of technical/systems experience using specialized tools, software, or equipment  for the role