The Sales Supervisor is responsible for the coordination of all sales activities in assigned markets. Will provide regular customer contact and service to established accounts. Will actively seek to acquire new customers.
Key Responsibilities
The Sales Supervisor shall be responsible for, but not limited to, the following:
- Communicate effectively and efficiently with sales delivery personnel, office personnel and supervisor regarding any and all aspects of business to meet the customer needs.
- Develop and maintain strong interpersonal skills with both customers and colleagues to facilitate positive customer relations and proactive problem solving abilities.
- Develop and maintain various reports, spreadsheets, etc. concerning all activities relevant to assigned markets.
- Provide necessary assistance in the collections of delinquent accounts.
- Develop and present promotional/advertising materials to existing customers.
- Create and implement regular community based events to augment consumer interest and brand preference.
- Create and present a variety of effective full line dairy and ice cream sales presentations for utilization in increasing existing customer sales and the acquisition of new customers.
- Train customers on Company procedures relative to ordering, returns, damage products, etc.
- Direct the activities of the Merchandisers as necessary to guarantee effective product presentation.
- Assist in product delivery in periods when normal delivery methods are unavailable or exhausted. This will require the sales rep. to have the appropriate license.
- Provide on-call backup to departments as needed.
- Other duties as assigned by supervisor deemed necessary for the effective and efficient operation of the department
Required Qualifications
- Maintain reliable attendance and consistent work hours.
- Must be willing to work overtime, weekends, holidays, and varying shifts.
- Minimum age: 18
- Must be able to pass a drug screen and physical.
- High School diploma or G.E.D. required. Three years of route sales experience preferred.
Required Skills/Abilities:
- Basic computer skills with experience using Microsoft Word and Excel.
- Experience with a ten-key calculator.
- Previous experience with data entry.
- Ability to work well with numbers.
- Possess the ability to work without direct supervision.
Competency
- Strong math skills.
- Motivated self-starter with the ability to structure and productively manage own time with minimal supervision.
- Demonstrated product knowledge.
- Ability to lift, push and pull product weighing up to sixty pounds or more in and out of confined spaces and occasionally having to lift product overhead.
- Maintain well-groomed appearance.
- Maintain valid required driver's license.
- Ability to work an average of 50 hours per week. These hours to include evenings, weekends and holidays. Occasional overnight travel required.
Working Conditions
- Must be able to stand/walk on your feet constantly during your shift.
- Must be able to repetitively lift up to 50 to 75 lbs.