High-Volume Data Entry Order Processor

Job Title: High-Volume Data Entry Order Processor
Location: Minneapolis, MN
Contract Duration: 12-Months Contract
Compensation: $26.50/hr.
Contractor Work Model: Onsite – Hybrid schedule

This role supports Demand Side Management (DSM) programs within the Energy Efficiency and Demand Response portfolio. The Project Coordinator operates across both teams, with responsibilities shifting based on seasonal demand and program volume.
Primary programs supported include:

• Residential Saver Switch
• AC Rewards (smart thermostat program)
• Limited commercial Saver Switch initiatives

• Process high volumes of rebate applications and work orders (tens of thousands annually)
• Manage tasks from shared Salesforce queues in a prioritized (oldest-to-newest) workflow
• Validate customer eligibility, equipment qualifications, and incentive amounts
• Review applications submitted via digital platforms, PDFs, and physical mail
• Coordinate with third-party vendor Hunt Electric via Salesforce, email, and chat
• Monitor performance and workload using Salesforce dashboards
• Collaborate with team members daily in a remote environment
• Support both residential and, as needed, commercial rebate processes

• Highly collaborative, yet execution-focused work environment
• Strong emphasis on individual accountability and shared performance goals
• Metrics-driven culture focused on accuracy, productivity, and quotas
• Remote-first team that values self-motivation, transparency, and trust
• Opportunities to contribute to process improvements and operational efficiency

• ~70,000 residential rebates
• ~12,000 commercial rebates
• ~300 commercial/industrial contract updates

• Primarily remote with one in-office day per week (Monday or Friday)
• Office location: Minneapolis, MN
• Standard 40-hour workweek between 6:00 AM – 6:00 PM

• 1–3 years of experience in high-volume operational or program administration roles
• Experience working in shared queue environments
• Strong attention to detail and accuracy
• Analytical and validation skills
• Experience with modern data entry or processing systems
• Ability to work in a large, cross-functional organization

• Experience with Salesforce
• Proficiency in Microsoft Excel
• Familiarity with PDFs, scanning, and document management
• Utility, rebate, or regulated program experience
• Process improvement mindset

• Self-motivated with strong work ethic (critical for remote work)
• Strong organizational and time management skills
• Team-oriented with a collaborative mindset
• Ability to prioritize and meet deadlines in a high-volume environment
• Interest in energy efficiency, sustainability, or utility programs

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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