As a Bartender, a typical day might include the following:
- Greeting guests with a welcoming smile providing them with fast, friendly service
- Bartending, serving guests on the bowling lanes, working private events, and staffing our VIP room
- Accurately taking the guest's drink order and preparing in accordance with company recipe before presenting to guests
- Monitoring guest consumption of alcohol and intervening when needed according to all necessary guidelines
- Ensuring consistency by following company recipes and standards
- Promoting Big Night Entertainment Group in a positive and professional manner
- Working well with others as you will be working with other bartenders, servers, bar backs, and management
- Remember guest's names and utilizing them when appropriate
- Building guest loyalty
- Resolving service problems with empathy and according to company guidelines
- Maintaining a clean and stocked work environment
- Arranging bottles and glassware to maintain an attractive display
- Other duties as assigned
This job might be for you if you demonstrate the following abilities and meet the following qualifications:
- At least 1 year previous bartending experience in a fast-paced bar/restaurant, or other service-based environment
- A neat and professional appearance
- Availability on both weekdays and weekends. Must be available to work Sundays
- Comfortable working across multiple service areas in a fast-paced environment
- TIPS Certification a plus and will be required if chosen for the position
- Must be able to pass Big Night Entertainment Group's requirements in regards to legal background check
- Ability to build guest loyalty with an outgoing and friendly demeanor
- Excellent memory and ability to multitask
- Ability to demonstrate teamwork with other staff members
- Ability to accurately count money and provide necessary change
- Ability to work flexible part-time hours based on events schedule is a must
Physical Demands / Work Environment / Hours
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential work functions.
- May be required to lift or move up to 30 lbs using proper lifting techniques and withstand long hours on your feet in a fast-paced, high energy environment
- Will be required to continuously reach, bend, lift, carry, stoop and wipe
- Non-typical office hours will be customary including evenings, weekends, and holidays
Big Night Entertainment Group operates some of the hottest, cutting edge restaurants and nightclubs in New England such as Grace by Nia and Scorpion Bar. Fueled by driven, passionate people, Big Night is known for its consistent growth, cutting edge sophisticated design, superior cuisines and raising the bar in hospitality and service standards. Big Night is an employee focused company as recognized by our staff as the Boston Globe TOP place to work.
We are committed to creating a diverse and welcoming workplace that includes team members with various backgrounds and experiences. We believe this enables us to better meet our mission and values while serving customers throughout the community. All are encouraged to apply.
Big Night is always looking for talented, ambitious professionals to join our staff. If you have a passion for hospitality and a commitment to superior guest service, we want you to join our team today.
Big Night Entertainment Group is an Equal Employment Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Native Americans receive preference in employment opportunities for all positions within Foxwoods Resort and Casino: http://www.mptnlaw.com/MERO/RightsNotice.pdf.