HIEA RHT Provider EHR Support Specialist :: Raleigh, NC (Remote)

HIEA RHT Provider EHR Support Specialist

Location: Raleigh, NC (Remote)

Duration: 8 Months

Responsibilities:

• EHR Integration & Technical Onboarding:

• Lead rural provider onboarding to HealthConnex, guiding organizations and EHR vendors through connection requirements and services.

• Conduct technical assessments to identify readiness gaps and implementation needs.

• Coordinate with HIEA and technical teams to support integration and address data issues.

• Healthcare Interoperability Standards & Compliance:

• Provide guidance on interoperability standards and troubleshoot related issues.

• Evaluate provider submissions for adherence to interoperability expectations.

• Data Quality & Validation:

• Review clinical data for completeness and conformance to HIE requirements.

• Lead data quality initiatives and support resolution of data issues.

• Training & Provider Support:

• Deliver technical assistance and trainings to help providers utilize HealthConnex tools.

• Collaborate on provider communication and project coordination.

• Cross-Team & Program Collaboration:

• Collaborate on interoperability and data quality initiatives.

• Support modernization of digital health infrastructure across rural areas.

Must-Have Skills & Experience:

• 5 Years experience with EHR platforms like Epic, Cerner/Oracle Health, Allscripts/Veradigm, or NextGen.
• 5 Years proficiency with healthcare interoperability standards including HL7 v2, C-CDA, CCD, FHIR, and USCDI.
• 5 Years experience in validating structured clinical data and troubleshooting EHR integration issues.
• 3 Years ability to interpret clinical workflows and map them to data exchange requirements.
• 3 Years strong communication skills for explaining technical topics to non-technical stakeholders.
• 3 Years knowledge of HIPAA and health information privacy/security requirements.