Helper/Installer

The entry-level Helper/ Installer assists our glaziers with glass installations and provides in-shop support including stocking, cleaning, and organizing vehicles, receiving deliveries, checking in glass products, and keeping shop clean and safe. Communicate with relevant team members regarding incomplete work, ensuring that any new materials are ordered, the cause of the go-back can be discerned, and support glazier in managing customer expectations accordingly.

Benefits:

• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development

Roles & Responsibilities:


The entry-level Helper/ Installer assists our glaziers with glass installations and provides in-shop support including stocking, cleaning, and organizing vehicles, receiving deliveries, checking in glass products, and keeping shop clean and safe. Training is provided. Schedule is four 10-hour days per week, no weekends. MUST HAVE A CLEAN DRIVING RECORD. NO DUIs.

• Thoroughly inspect job materials, ensuring the product(s) are the correct size & style, and that there is no obvious product damage or flaws on product(s) required to complete job(s)
• Safely and securely load required job materials to installation vehicle(s), including redundant materials, tools, safety equipment etc...
• Conduct yourself respectfully with co-workers and customers at all times.
• Upon arrival at customer’s home, greet customer politely, assist glazier to validate the work to be completed, the product(s) to be installed, and installation location(s).
• Assist glazier to install all products and perform all services included in the work order, troubleshoot, and strive to resolve any installation problems that might occur on-site
• Communicate with relevant team members regarding incomplete work, ensuring that any new materials are ordered, the cause of the go-back can be discerned, and support glazier in managing customer expectations accordingly.
• Take care of the customer's home/business, ensuring we leave it cleaner than when we found it. Use booties, drop cloths, etc...
• Ensure all tools, equipment, and materials have been removed from customer's home and safely secured in company vehicle.

Qualifications & Educational Requirements:

• Experience/proficiency with hand-tools, drills, saws, fasteners, ladders
• HS Diploma or equivalent
• All candidates must pass initial background check and drug test. Valid license to drive, and a clean DMV record. NO DUIs
• Candidates must be physically capable of performing work, in good health, with the ability to lift up to 75lbs. unassisted
• Reliable transportation to and from work.

Preferred Skills:

• Residential glass replacement including single/double pane window glass, shower enclosures, mirrors, mirrored wardrobe doors
• Construction experience
• Effective troubleshooting skills
• Good verbal and written communications skills
• Ability to use a smart phone and learn our customer management system on your phone for daily jobs/payments
• Hardworking, motivated, with excellent organizational and time-management skills