Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Details: Provide technical end-user support via telephone, email, or web chat.
Numbers & Facts
Location
Southfield, MI
Description
Details:
Provide technical end-user support via telephone, email, or web chat.
Provide restorative or maintenance actions to resolve end-user problems.
Respond to end-user problems based on standard procedures.
Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately.