Assist with user account management, password resets, and access rights via Active Directory. Support Windows desktops, Microsoft Office applications, printers, and other common business tools.
Numbers & Facts
Location
Chicago, IL
Description
Mandarich Law Group, LLP is one of the nation's leading creditors' rights law firms, with offices in 11 states. We are committed to providing a collaborative and professional work environment where our teams thrive and grow.
Act as the first point of contact for technical support via phone, email, and walk-ups
Troubleshoot hardware, software, and network issues-escalating when needed
Set up new user workstations and manage employee onboarding/offboarding
Support Windows desktops, Microsoft Office applications, printers, and other common business tools
Maintain accurate records of issues and resolutions in our ticketing system
Assist with user account management, password resets, and access rights via Active Directory