Help Desk / Computer Technician
Salary
$50,602.50 - $72,325.50 Annually
Location
211 Walnut Street, Neenah, WI
Job Type
Full Time
Job Number
IS2026HD
Department
Information Systems
Opening Date
05/12/2026
City of Neenah Mission: We strengthen our community by building on the past, owning the present, and stewarding the future together.
City of Neenah Core Values:
Position Overview:
The City of Neenah is seeking a Help Desk / Computer Technician to provide technical support for City systems and applications; configure and support computer hardware and software; work with user departments to configure and troubleshoot software and hardware. The work is performed under the direction of the Information Systems Director.
Responsibilities
Requirements
Wage/Hours
Application Process: Interested candidates should submit an online application and resume as soon as possible. Position will remain open until filled, so candidates are encouraged to submit their application materials as soon as possible.
The City of Neenah is committed to providing everyone with fair and equal treatment. If you share this same desire, are seeking a meaningful career in public service, and want the opportunity to make a difference in your community, we invite you to consider a career with us. We are committed to the principles of equity and inclusion and actively seek and encourage applications from persons with diverse backgrounds, experiences, and ideas.
The City of Neenah is an Equal Opportunity Employer.
The City of Neenah offers the following benefits to employees classified as Full-Time or Permanent Part-Time working 30 hours or more per week.
Employee Health Clinic
Benefit eligible employees (Those working 30 or more hours per week) have access to the Citys employee clinic free of charge.
Dependents up to age 26 who are on the Citys health plan may also use the employee clinic at no cost. Those dependents not on the Citys health plan may access the clinic but are required to pay a $40 co-pay.
Medical
The City offers medical insurance through UMR. To better understand the network, you can visit umr.com and search for UnitedHealthcare Choice Plus network.
Wellness Benefit
Covered employees and spouses who participate in their annual wellness screening receive up to $400 annually into a Health Reimbursement Account on a pre-tax basis. This benefit can be used for medical expenses such as deductibles and co-pays.
Flexible Spending Account Plan
Eligible employees may elect to participate in a flexible spending account (FSA) plan. The FSA plan allows employees to have payroll deducted pre-tax and kept in an account that the employee may use for certain medical, dental, or vision costs not covered by insurance, or for dependent care, or for independent health premiums.
Dental
The City uses Delta Dental as its dental provider. Employees pay 10% of the overall premium.
This benefit includes a $1500 annual orthodontic allowance for each covered member on the plan.
Vision:
The City uses Delta as its Vision provider. The Employee pays 100% of this premium.
Ancillary Benefits
The City offers ancillary benefits to offset health care costs. These benefits include Accident, Critical Illness, and Hospital Indemnity.
Each of the available benefits offer an additional wellness benefit.
Income Continuation Insurance
As a WRS eligible employee, we participate in Income Continuation Insurance through the State of Wisconsin. Employees who are disabled due to a personal medical event may receive monetary benefits similar to a short-term disability program. Some provisions apply.
Life Insurance
The City provides WRS eligible employees with basic life insurance in the amount of one times an employees annual salary at no cost to them.
Employees may elect additional coverage for themselves and eligible dependents. Rates are based on age and salary as determined by the carrier.
Wisconsin Retirement System
The City of Neenah participates in the Wisconsin Retirement System. All eligible employees are automatically enrolled into the Wisconsin Retirement System (WRS). The City of Neenah pays the employer portion, and each eligible employee is responsible for the employee portion.
Employee Assistance Program
The City of Neenah has an Employee Assistance Program (EAP). This service is offered at no cost to its employees and their immediate family members to help deal with lifes stresses. EAP consists of caring individuals who are certified counselors. They can also help by referring the employee to another resource if assistance is needed beyond the EAP.
Deferred Compensation
Deferred Compensation allows employees to set aside pre-tax earnings toward retirement. The amount deferred reduces year-end state and federal income tax base. All the earnings will accrue tax-free until such time as the assets are withdrawn, generally at retirement, termination, or other special circumstances. There is also an after-tax 457 Roth contribution option. The City does not contribute to these plans.
Time Away from Work
The City of Neenah offers several paid time off benefits to include: vacation, holidays, floating holidays, sick leave, funeral leave and jury duty leave.
01
Do you have an associates degree in Computer Science, Management Information Systems or a or related field?
Required Question
Employer City of Neenah
Address 211 Walnut Street
Neenah, Wisconsin, 54956
Phone 920-886-6112
Website http://www.ci.neenah.wi.us