Help Desk AnalystPosted 2 Weeks agoJob Type Full-Time RegularPosted Posted 2 Weeks ago

City

Irving

State

TX

Job Type

Full-Time Regular

Job Type: Hybrid (onsite Mon - Wed / remote Thu - Fri)

Location: Irving, TX

Pay: $25/hr

Help Desk Analyst

First line of defense to triage incoming tickets

• Solid help desk fundamentals and good judgment on escalations
• Manage tickets (log, track and update support requests)
• Troubleshoot Issues (SW, HW and basic network connection errors)
• MS 365 Support
• Hardware support
• VPN support
• SW application support
• Strong Communication (verbal / written)
• Strong Customer Service

Job ID EB-1815957217 / Posted Posted 2 Weeks ago

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