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Help Desk 1

MMC Group

  • Austin, TX
  • 30+ days ago

    Highlights

    Minimum Requirements:YearsSkills/Experience3Experience providing application support3Experience supporting human resource, financial or related application for Texas government agencies3Experience providing system/technical support1Experience supporting PeopleSoft HCM and/or FSCM Help Desk 1ContractProvide end-user support for PeopleSoft applications to assist with day-to-day operations and use.

    Numbers & Facts

    LocationAustin, TX

    Description

    Help Desk 1
    Contract
     
    Provide end-user support for PeopleSoft applications to assist with day-to-day operations and use. First level response to issues and inquiries for PeopleSoft. Responsible for resolving minor issues and assisting users with proper use of the applications. Fulfill requests for security access to applications according to defined business functions and constraints. Escalate issues as needed to Level 2 business and technical support personnel. Contribute to support center and end-user knowledge bases as issues are identified. 
     


    Minimum Requirements:
    Years
    		Skills/Experience
    3Experience providing application support
    3Experience supporting human resource, financial or related application for Texas government agencies
    3Experience providing system/technical support
    1Experience supporting PeopleSoft HCM and/or FSCM
            
               

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