Position Title: Heavy Truck ForemanLocation: Youngstown, OHReports To: Service ManagerDepartment: ServiceEmployment Type: Full-Time / Non-ExemptPosition Summary:We are seeking a skilled and dependable
Heavy Truck Foreman to supervise and support daily operations within our OEM dealership’s service department. This working foreman role involves dispatching jobs, mentoring technicians, ensuring repair quality, and maintaining productivity and safety standards. The ideal candidate has strong diagnostic skills, experience with Class 6–8 commercial trucks, and the leadership qualities to keep a team operating at peak performance.
Key Responsibilities:- Supervise, assign, and prioritize work orders for a team of diesel technicians and apprentices
- Perform hands-on diagnostic and repair work as needed, especially on complex jobs
- Ensure all repairs are completed efficiently, accurately, and in accordance with OEM standards
- Inspect completed work to verify quality and compliance with safety protocols
- Provide training, support, and mentorship to less experienced technicians
- Act as a liaison between technicians, the service advisor team, and the parts department
- Monitor technician productivity, flag time, and service workflow to optimize shop performance
- Maintain a clean, safe, and organized work environment in accordance with OSHA and company guidelines
- Support warranty and service documentation requirements
- Report daily shop status to Service Manager and assist in resolving customer issues as needed
Qualifications:- 5+ years of experience as a diesel technician in a dealership or fleet setting
- Prior supervisory or team lead experience strongly preferred
- OEM certification(s) (e.g., PACCAR, Cummins, Detroit, Volvo, Navistar) a plus
- Strong diagnostic and troubleshooting skills with electrical, mechanical, and emissions systems
- Proficient with OEM software (e.g., Service Ranger, Cummins Insite, Tech Tool, etc.)
- Excellent communication and interpersonal skills
- Ability to lead by example with a positive, customer-first attitude
- Valid CDL (or ability to obtain) preferred
Work Environment:- Fast-paced dealership shop environment
- Exposure to diesel engine noise, fumes, and moving parts
- Must be able to lift up to 75 lbs and work in physically demanding conditions
Compensation & Benefits:- Competitive hourly wage or salary, plus overtime opportunity
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Ongoing OEM training and career development support