Healthdesk Lead Coach

Posting Details

I. DEPARTMENT INFORMATION

Job Description Summary:

At GW HealthDesk, we promote the use of digital health tools to mitigate the effects of social determinants of health. Our mission is to introduce digital health tools in hard-to-reach communities to solve difficult problems associated with chronic disease. The tools we support help people manage their chronic illness and promote a healthier life. The challenge we face is to overcome social and economic barriers that limit the utilization of revolutionary healthcare tools. HealthDesk overcomes these barriers through academic-community partnerships and a culture of communication and trust with participants to improve digital health literacy. GW HealthDesk began as a partnership with the Pennsylvania Avenue Baptist Church (PABC) to host mobile health education desk that held pop-up events throughout the D.C. area, specifically Wards 5, 7 and 8 of

Washington D.C. With help from our community and GWU volunteers, HealthDesk has registered over 950 residents and assisted them in optimizing their phones and navigating digital health tools for chronic disease management.

HD has an actively funded grant to provide digital health coaching services with focus on residents of Wards 7 and 8 in Washington, DC.

The Position GW HealthDesk is looking for a part-time or Full-time GW Healthdeck Lead Coach. The lead coach will participate in digital health coaching, training, mentoring, supervising, organizing event tasks, participate in weekly meetings with HD team, student coaches and sponsors, and delivering in-person or telehealth coaching to community members participants. The Coach will also manage and create coaching content, and training content Additionally, the position will perform assist with administrative tasks such responding to email inquiries and assisting with other grant and student applications. The role comes with data management responsibilities, which includes Microsoft Office applications, Google Applications, Redcap data entry into EDC interfaces, mobile data capture through iPad, and report generation.

Responsibilities

• Coordinate and participate in virtual and mobile events which include recruiting volunteers, ordering supplies, and communicating with partner organizations
• Perform administrative tasks such as scheduling team meetings and responding to email inquiries
• Coordinate transportation for HealthDesk supplies, in case of in-person pop-up events
• Write/edit content for HealthDesk website
• Deliver digital health coaching, which may include helping HealthDesk visitors or members navigate phone optimization settings, application downloads, and patient portal access
• Coordinate funded project activities, data entry, and reports
• Assist team with filming, editing, developing training content
• Complete assigned projects related to program needs

Minimum Qualifications:

Qualified candidates will hold a Bachelor's degree in an appropriate area of specialization. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.

Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications: Preferred Qualifications:

• Interest in healthcare, community health and technology enabled care
• Team player, highly motived, accountable, good communications and organization skills
• Competency with Google Suite / Microsoft Office

II. POSITION INFORMATION

Campus Location: Foggy Bottom, Washington, D.C. College/School/Department: School of Medicine and Health Sciences (SMHS) Family Sub-Family Stream Level Full-Time/Part-Time: Hours Per Week: 30 Hiring Range $18.40 - $24.00 Work Schedule: Monday - Friday Position Designation: Employee Onsite Status Hybrid Required Background Check: Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search Special Instructions to Applicants: Position Type: Posting Number: T001281 Job Open Date: Job Close Date: Open Until Filled: No Applicant Review Will Commence On: Background Screening Successful Completion of a Background Screening will be required as a condition of hire. EEO Statement:

The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• • This role is a GWTemps role. GWTemps is the internal temporary agency at GW. As a university employee, you are eligible to apply to internal university postings if you ever wanted to transition from a temporary role to a permanent role. Since this is a temporary position, this role is ineligible for university benefits, to include, annual/vacation leave, university and federal holiday pay, university closure/administrative pay, retirement benefits, healthcare insurance, etc. Do you acknowledge this information?

• Yes

• No

• • What is your expected hourly range?

(Open Ended Question)

Applicant Documents

Required Documents

• Resume
• Cover Letter

Optional Documents