Healthcare Tech Manager - Epic Revenue Cycle Performance Improvement

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.

Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.

Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.

Join our team as the expert you are now and create your future.

At Huron, we help healthcare organizations transform their digital capabilities to improve clinical and financial outcomes. As a Manager on our Epic EHR team, you will support innovative projects that optimize Epic systems, creating sustainable solutions that drive meaningful results. You’ll build lasting partnerships with clients, while collaborating with colleagues to solve our client’s most pressing digital challenges.

You will foster a supportive, inclusive environment, empower teams and create a workplace where diverse perspectives are valued. If you’re passionate about driving impactful solutions and believe in the power of collaboration, Huron offers a rewarding path forward.

Huron is seeking an experienced Healthcare Technology Manager specializing in Epic Revenue Cycle Performance Improvement to join our Healthcare Technology practice. This individual will lead revenue cycle transformation and optimization initiatives for healthcare provider organizations. This role will focus on improving patient access, financial clearance, authorization, eligibility, referral management, and digital patient engagement processes through Epic optimization and operational best practices.

The ideal candidate combines deep Epic front-end revenue cycle expertise with strong consulting, project leadership, and process improvement capabilities to drive measurable improvements in financial performance, operational efficiency, and patient experience.

Key Responsibilities

• Lead revenue cycle performance improvement assessments and optimization projects.

• Analyze current-state workflows and design future-state solutions leveraging Epic best practices.

• Drive improvements in:
  • Real-Time Authorization (RTA)
  • Real-Time Eligibility (RTE) and Benefit Filing

• • Financial Clearance

• • Patient Estimates

• • Prior Authorization

• • Referral Management

• Optimize digital patient access and engagement capabilities, including:

• • eMPA

• • Financial Assistance workflows

• • MyChart and Welcome patient collections

• • e-Check In

• • Self-Service Kiosks

• Partner with operational, clinical, IT, and executive stakeholders to implement process improvements and achieve performance goals.

• Develop recommendations, roadmaps, and executive-level presentations.

• Manage project timelines, risks, deliverables, and stakeholder communications.

Qualifications

• Epic Prelude certification required.

• 5+ years of experience with Epic Revenue Cycle workflows, configuration, and optimization.

• Hands on experience with Epic RTE, Epic RTA, benefit filing, financial clearance, patient estimates, prior authorization, and referral management.

• Strong understanding of healthcare operational workflows.

• Excellent communication and stakeholder management skills.

• Work effectively in team-based consulting environment.

• The ability to travel based on client, enterprise, or project needs is an essential function of this role. While travel requirements may vary based on business need, the current average travel in the Healthcare practice is less than 50%, annually.

Preferred Qualifications

• Experience with eMPA, e-Check In, Kiosks, and financial assistance and collections.
• Epic RTE certification or Epic Referrals certification, or Epic Cadence certification.
• Prior consulting experience.
• Project leadership or management experience.
• Experience mentoring or coaching team members.
• Experience leading workstreams or teams during Epic projects.
• Multi-site healthcare organization experience.
• Strong client-facing presentation and facilitation skills.

The estimated base salary for this job is $130,000 - $150,000. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron’s annual incentive compensation program, which reflects Huron’s pay for performance philosophy. Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is $156,000 - $180,000. The job is also eligible to participate in Huron’s benefit plans which include medical, dental and vision coverage and other wellness programs.

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