Healthcare Staffing Coordinator Late Nights M-F Bilingual (Spanish)

BASIC PURPOSEThe Staffing Coordinator provides the highest caliber of customer service to our field staff and to our client facilities.

ESSENTIAL FUNCTIONS

Provide first level support to both field staff and facility customersOperate efficiently and effectively with a sense of urgency to carry out tasks on an individual basis and in a team settingPartner with clients to determine staffing requirementsOffer assignments at client facilities to qualified field staffManage all staffing activities between field staff and clients by calling, emailing, and utilizing other staffing platforms and toolsManage open orders and fill open shifts with qualified field staffCommunicate all updates in a timely manner to both field staff and facility customersRemain aware of discrepancies in staffing schedule and report patterns to the managers and local office as necessaryDevelop and foster excellent relationships between clients and field personnel.Ensure field staff and/or client concerns are resolved in a timely manner; uphold our Company's reputation by demonstrating standards of excellence.Perform all other duties as assigned by management.

QUALIFICATIONS

1-2 years' experience, preferable in the staffing industryMust have strong computer and analytical skills, proficient with Microsoft Outlook. Database and/or automated program experience a plusPrevious healthcare and/or call center experience preferredBilingual (Spanish) required

Education: High school diploma or any equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.