Revenue Cycle Management (RCM) Specialist

Onsite | MHTCA (Mental Health Treatment Centers of America)

Join Our Team

MHTCA is seeking a detail-oriented and motivated Revenue Cycle Management (RCM) Specialist to support our growing behavioral health organization. In this role, you will be responsible for managing the revenue cycle process to ensure accurate billing, timely reimbursement, and effective resolution of insurance and patient account issues. If you have experience in medical billing and enjoy solving problems, improving processes, and contributing to quality patient care, we encourage you to apply.

What You'll Do

• Submit, track, and manage insurance claims for behavioral health services.
• Follow up on denied, rejected, unpaid, or underpaid claims and process appeals as needed.
• Post and reconcile insurance and patient payments accurately.
• Manage accounts receivable and work to reduce outstanding balances.
• Communicate with insurance carriers to resolve billing and reimbursement issues.
• Respond to patient billing inquiries and assist with payment arrangements.
• Maintain accurate billing records and documentation within billing systems and EMRs.
• Generate reports related to collections, reimbursement activity, and accounts receivable performance.
• Review Explanation of Benefits (EOBs), verify patient information, and navigate payer portals.
• Ensure compliance with HIPAA regulations, payer requirements, and company policies.

What We're Looking For

• High school diploma or equivalent required; Associate degree preferred.
• Minimum of 2 years of experience in medical billing, revenue cycle management, collections, or a related healthcare finance role.
• Behavioral health billing experience preferred.
• Knowledge of insurance claims processing, denial management, collections, and reimbursement methodologies.
• Familiarity with ICD-10, CPT coding, and healthcare billing systems.
• Strong organizational, analytical, and problem-solving skills.
• Excellent communication and customer service abilities.
• Ability to manage multiple priorities while working independently and accurately.

What Makes You Successful

You are persistent, organized, and solutions-focused. You enjoy investigating billing issues, working collaboratively with payers and patients, and ensuring claims are resolved efficiently. Your attention to detail and commitment to follow-through help maximize reimbursement while supporting a positive patient experience. You enjoy working in an office environment.

Why Join MHTCA?

At MHTCA, our mission is to improve lives through compassionate, high-quality, evidence-based behavioral healthcare. Every team member plays an important role in supporting patient access to care and the organization's long-term success. Join a team that values professionalism, accountability, collaboration, and service excellence.

Apply today and help us support the financial operations that make quality behavioral healthcare possible.