Join Our Mission-Driven Team as a Healthcare Navigator/Case Manager!Location: Topeka, KSOrganization: Catholic Charities, Inc.Type: Full-Time | Non-Exempt (Hourly) | 100% Grant FundedAre you passionate about helping individuals and families experiencing homelessness find a path toward stable housing? Catholic Charities is looking for a Healthcare Navigator/Case Manager in Topeka, KS to connect qualified veterans with housing and community resources while strengthening partnerships throughout Kansas.This role is a great fit for someone who enjoys working directly with people, building community partnerships, and bringing organizations together to solve problems.What You Will Do:
- Assessment and Intake:
- Complete intake and gather necessary documentation to determine program eligibility.
- Conduct thorough assessments of veterans and their families to identify housing needs, barriers to stability, and other relevant factors.
- Healthcare navigation:
- Assist veterans with gaining access to needed healthcare services.
- Support health care plans by identifying barriers to care.
- Provide education on wellness related topics.
- Facilitate access to healthcare services regardless of healthcare system through coordination of care.
- Advocate for veteran healthcare needs.
- Case management:
- Develop and implement individualized housing stability plans for veterans, outlining short-term and long-term goals.
- Provide ongoing case management support, addressing barriers to housing stability and facilitating access to essential services.
- Support veterans facing diverse challenges, including but not limited to criminal history, evictions, PTSD, and complex mental health and medical needs.
- Ability to work collaboratively with diverse individuals and community partners.
- Housing Placement & Assistance:
- Collaborate with landlords, housing authorities, and other community partners to secure suitable and affordable housing options for veterans residing in a 5-county area of east-cental Kansas (Wabaunsee, Lyon, Shawnee, Osage, and Coffey counties).
- Assist veterans with the application process for housing programs and subsidies.
- Financial Assistance:
- Administer financial assistance to eligible veterans for rent, utilities, and other housing-related expenses.
- Work closely with veterans to budget effectively and encourage financial education.
- Crisis intervention:
- Provide immediate support and intervention in crisis situations, such as imminent homelessness or emergencies.
- Connect clients with appropriate mental health, substance abuse, and other crisis intervention services
- Possess strong interpersonal abilities, including effective communication and de-escalation skills
- Advocacy:
- Advocate on behalf of veterans to ensure access to benefits and other supportive services, especially as it relates to healthcare needs.
- Collaborate with community organizations, government agencies, and veteran service organizations to enhance resources for clients.
- Documentation & Reporting:
- Demonstrate organizational skills with the ability to manage multiple tasks and prioritize effectively.
- Maintain accurate and up-to-date case files, ensuring compliance with program guidelines and grant reporting requirements.
- Enter program demographic and service data into the agency's electronic database system and federal homeless database system (HMIS).
- Generate regular reports on program outcomes.
What you will need to bring to the table:
- Education:
- Bachelor’s degree in human services. Preference to applicants possessing degree in social work, public health, sociology or psychology OR
- Minimum 2 years of previous experience in case management, preferably in the field of homelessness.
- Certification, Registration, or License:
- Class C driver’s license, personal motor vehicle, and personal motor vehicle insurance required.
- Experience:
- Preference will be given to candidates with a minimum of two years of professional experience in human services, demonstrating effective support and success in working with low-income, socioeconomically vulnerable individuals, including military veterans.
- Knowledge of housing resources, government assistance programs, and community support services is required.
- Skills and Abilities:
- Demonstrates competency in use of personal computer via mouse and keyboard, familiarity with Windows and Microsoft products.
- Exposures
- Controlled inside work environment with noise/vibrations from general office equipment. Minimal exposure to fumes/dust/odors.
- Physical Demands
- Work Type: Light, exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
- Climbing/Balancing/Freedom to Move: May be assigned to multilevel building with some floors accessible by stairs only. Minimal required to move about office. Sit about 50 percent of time.
- Stooping/Bending: Minimal.
- Reaching: Occasional, overhead as well as horizontal and down.
- Vision: Adequate to perform essential functions.
- Color vision: No particular color vision requirement.
- Sitting: Up to two hours without a break (at desk, in a car).
- Hearing: Frequently perceive nature of sounds by ear.
- Speech: Frequently express ideas by means of spoken words.
- Eye/Hand/Foot Coordination: Frequently operates equipment requiring moderate ability.
- Manual Dexterity: Frequently operates equipment requiring moderate ability.
Why Catholic Charities?You'll be part of a collaborative, fun team that makes an impact in our community. We offer a supportive work environment, vacation pay, sick pay, a generous retirement package, and health insurance. We also have fun and work to be as flexible as possible so you can enjoy your time outside of work.
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