Benchmarking, Business Case, Clinical Laboratory, Communication Skills, Consulting, Cross-Functional, Customer Support/Service, Decision Support, Dental Insurance, Diversity, Health Informatics, Health Information Technology, Health Insurance, Healthcare, Informatics, Information Technology & Information Systems, Interoperability, Laboratory, Laboratory Information Management System (LIMS), Laboratory Operations, Leadership, Middleware, Operational Measurement, Patient Care, Performance Metrics, Return on Investment (ROI), Solution Sales, Total Cost of Ownership, Willing to Travel, Workflow Analysis