| Location | Pittsburgh, Pennsylvania (Remote) |
Healthcare Billing & Insurance Coordinator Join the Hearing Unlimited Team!
Are you detail-oriented, organized, and passionate about helping patients navigate the healthcare insurance process? Hearing Unlimited is seeking a Healthcare Billing & Insurance Coordinator to support our growing team and play a vital role in ensuring accurate billing, timely reimbursements, and an exceptional patient experience.
This position is ideal for someone who enjoys problem-solving, managing multiple priorities, and working collaboratively with providers, and insurance companies.
Position Overview
The Healthcare Billing & Insurance Coordinator is responsible for supporting all aspects of the revenue cycle, including insurance verication, authorization management, claim submission, denial resolution, payment posting, and accounts receivable follow-up. This role serves as a key liaison between providers, insurance carriers, and payer portals to ensure eficient reimbursement and compliance with payer requirements.
Key Responsibilities
Insurance Verication & Authorizations:
· Verify patient eligibility, benets, and coverage before services are rendered.
· Identify authorization requirements, coverage limitations, deductibles, coinsurance, and copays.
· Review and understand TPA (Third-Party Administrator) requirements and guidelines.
· Communicate benet information and insurance requirements to providers and staf.
· Assist front ofice teams with insurance-related questions.
· Maintain accurate insurance information within the patient management system.
· Partner with team lead to monitor payer policy changes and reimbursement requirements.
Claims Management:
· Prepare, review, and submit clean claims accurately and timely.
· Ensure claims comply with payer-specic billing requirements.
· Monitor claim acceptance and quickly resolve submission errors.
· Follow up on unpaid or pending claims with insurance carriers.
· Research and resolve claim processing issues.
Denial Resolution:
· Investigate denied claims and payment discrepancies.
· Submit corrected claims, reconsiderations, and appeals as needed.
· Identify denial trends and recommend process improvements to reduce future denials.
Payment Posting & Accounts Receivable:
· Accurately post insurance and patient payments.
· Reconcile account balances, adjustments, and payment variances.
· Manage aging reports and outstanding balances.
· Follow up on underpayments and unpaid claims.
· Support collection and reimbursement goals.
PayerRelations& Compliance:
· Build and maintain positive relationships with insurance carriers and payer representatives.
· Stay informed of payer policies, procedures, and reimbursement updates.
· Maintain compliance with Medicare, Medicaid, commercial payer requirements, HIPAA regulations, and company policies.
· Assist with audits, reporting, and quality assurance initiatives.
Revenue Cycle Support:
· Support the patient journey from insurance verication through nal payment collection.
· Collaborate with providers, administrative staf, and team lead to improve operational eficiency and reimbursement outcomes.
· Participate in process improvement initiatives and special projects.
Qualications Required:
· High school diploma or equivalent.
· Strong organizational, communication, and customer service skills.
· Ability to manage multiple priorities in a fast-paced environment.
· High attention to detail and accuracy.
· Moderate to strong prociency in Microsoft Excel and Microsoft Word, including the ability to create, maintain, and analyze spreadsheets, generate reports, and prepare professional business documents.
Preferred:
· Minimum of 2 years of healthcare billing, insurance verication, revenue cycle, or medical ofice experience.
· Experience working with insurance carriers, payer portals, and healthcare billing systems.
· Knowledge of insurance verication, authorizations, claims processing, appeals, denials, and accounts receivable management.
What Makes You Successful in This Role?
· Excellent attention to detail
· Strong analytical and problem-solving skills
· Ability to work independently and as part of a team
· Strong written and verbal communication skills
· Efective time management and organization
· Knowledge of medical billing regulations and payer requirements
· Prociency with healthcare software systems and payer portals Benets:
We offer:
· Competitive hourly pay
· Paid time of
· Paid holidays
· Health insurance
· Dental insurance
· Vision insurance
· Life insurance
· 401(k)
· Professional development opportunities Why Join Hearing Unlimited?
AtHearingUnlimited,wearededicatedtoimprovinglivesthroughbetterhearinghealthcare.We value
teamwork, accountability, continuous learning, and exceptional patient care. As part of our team, you'll have the opportunity to make a meaningful impact while growing your career in a supportive and collaborative environment.
Applytodayandhelpusdeliveranexceptionalexperienceforeverypatientwhilesupportingthe nancial health of our organization.