Highlights

Answers and screens incoming telephone calls, directing them to correct person or department in a professional and courteous manner within minimum rings. Interacts with patients, general practitioners, health care professionals, and patient’s family members in a compassionate and kind manner.

Numbers & Facts

LocationPhoenix, Arizona
Websitehttps://hopco.com

Description

At The CORE Institute, we are dedicated to taking care of you so you can take care of business! Our robust benefits package includes the following:

  • Competitive Health & Welfare Benefits
  • Monthly $43 stipend to use toward ancillary benefits
  • HSA with qualifying HDHP plans with company match
  • 401k plan after 6 months of service with company match (Part-time employees included)
  • Employee Assistance Program that is available 24/7 to provide support
  • Employee Appreciation Days
  • Employee Wellness Events

Qualifications

  • High school diploma/GED equivalent is required.
  • One year of medical clerical experience in a hospital or physician office setting is required.
  • Certification in Basic Life Support (BLS) or obtained within 90 days of hire.

Essential Functions

  • Assists nursing staff to prepare patient charts and documents for preoperative care.
  • Assists nursing staff to prepare and print all ordered discharge instructions and documents for all patients.
  • Initiates patient status changes in various electronic systems as directed.
  • Maintains and orders patient surgical chart forms.
  • Collaborates with medical records department to ensure proper maintenance of patient charts.
  • Collaborates with other hospital departments to ensure patients’ needs are addressed in a timely and effective manner.
  • Answers and screens incoming telephone calls, directing them to correct person or department in a professional and courteous manner within minimum rings.
  • Interacts with patients, general practitioners, health care professionals, and patient’s family members in a compassionate and kind manner.
  • Receives patients in a polite and courteous manner, ensuring their needs are addressed.
  • Receives and conveying messages in writing, electronically and verbally.
  • Scanning, filing, and faxing the documents and preparing them for mail-out.
  • Ensures that patient care areas are kept neat and clean, and reporting on any damage.
  • Maintains strictest patient confidentiality and follows all HIPAA policies and procedures.
  • Maintains a clean and organized workspace.
  • Participates as an engaged and constructive member of the team.
  • Demonstrates tact and understanding when dealing with patients and family members, team members, and members of other disciplines.
  • Special projects and other duties as assigned.

Similar Jobs