Health Unit Coordinator - Intensive Care Unit - HUC

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

Responsibilities

The Health Unit Coordinator (HUC) provides organizational, receptionist, and clerical support to patient care units and the health care team. These duties may include monitoring and ordering supplies, promptly answering patient call lights and elevating patient needs to nursing staff, and assisting the care team with managing orders in the electronic health record (EHR). Communicates effectively via a variety of modalities with patients, visitors, and facility staff and plays an integral role in communication across the continuum of care. Functions as a resource to members of the health care team and is familiar with multiple Mayo Clinic resources. The HUC activities complement the patient care delivery model. Carries out all aspects of the job using good judgment and problem-solving skills, strong interpersonal skills, and assumes responsibility for self-development within the role and participates in continuous improvement activities. Supports the healthcare team by anticipating and responding to team requests and patient needs.

Description of ICU

Mayo Clinic Arizona's high acuity multidisciplinary Intensive Care Unit (ICU). We have in-person 24/7 Intensivist coverage and great resources to allow our nurses to deliver unparalleled care. We care for patients who are mechanically ventilated and/or require intensive monitoring and interventions. The department is expanding to a total of 48 beds. We care for the following patient populations:

• Congestive Heart Failure
• CV Surgery
• ECMO
• Abdominal and Thoracic Aortic Aneurysm Repairs
• Ventricular Assist Devices (LVAD)
• Hematology/Oncology
• Surgical
• Transplant
• Neurology
• Neurosurgery
• Comprehensive Stroke
• Septic Shock and other complex medical conditions

ICU's Top 5 "Must Haves" for a Great Nursing Career:

• A strong voice to advocate for your patient. You got into nursing to care for and help those who need someone to speak up for them. In ICU, you'll use that voice. #Compassion #Healing
• A skilled team. The best patient experiences don't happen because of one great physician or nurse or specialist. They happen when we bring together highly skilled teams who are hyper-focused on creating the best outcomes. #Excellence #Innovation
• Respect and Trust. It's not enough to have a bunch of smart people advocating for patients. There has to be a culture of safety, so those people can speak up-regardless of job title. #Respect #Integrity
• A growth mindset. Our ICU nurses care for our sickest patients-everything from cardiac to neuro, transplant and complex medical. We don't expect you to know it all. We believe in and are proud of the quality of our nursing practice. In ICU you'll have a built-in network to mentor and support your career. #Teamwork
• Compensation and benefits. You can take better care of our patients when Mayo Clinic is taking care of you. There are way too many benefits to list here, so we'll just leave this link here for you: Benefit highlights booklet

Qualifications

High school diploma or equivalent required. Basic knowledge of computer systems and strong keyboarding skills (i.e., Windows-based applications, LAN use, and intranet/internet use) required.

• Successful completion of HUC post-secondary program, or HUC Certification preferred.
• Minimum of one year working experience in a medical environment preferred.
• Knowledge of basic medical terminology preferred.
• Preferred proficiency of computer skills.
• Working knowledge with EHR systems, EPIC preferred. Outstanding customer service, interpersonal and organizational skills.
• Adapts effectively to unpredictable situations within the patient care setting.
• Availability to work flexible hours including days, evenings, nights, weekends and holidays.

Exemption Status

Nonexempt

Compensation Detail

$18.93 - $25.59 / hour

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

72

Schedule Details

Days 0700 - 1930. 3 x 12 hours shifts per week. Holiday rotation

Weekend Schedule

Minimum of 4 & maximum of 5 weekend shifts No call

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the 'EOE is the Law'. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Recruiter

Helena Mcie