Health Services New Resident Coordinator - Full-time

The Health Services New Resident Coordinator acts as the liaison between New Residents and Fleet Landing, working closely with the Remodeling Services, Sales and Marketing, and the Health Services teams to ensure streamlined communication and excellent customer service throughout the process. Provide administrative support to the Remodeling Services Manager, including but not limited to providing project management assistance, ordering supplies, processing paperwork and obtaining pricing quotes.

Make Fleet Landing the next chapter in your story.
Filled with great stories and storytellers, Fleet Landing can change the story of your life. Find a career here, and you can add depth and meaning to your story beyond what you can imagine.

Our Story
Integrity and passion drive us to be extraordinary. Since our beginnings in 1990, our dynamic and purpose-driven community has become a place where excellence abounds. No one offers a senior living community quite like Fleet Landing. From pristine campus to luxury healthcare environments, to extraordinary dining experiences, our commitment to excellence in hospitality is found in every detail. There's nothing we won't do to support the successful aging of those who live here.

Your Opportunity
We are seeking a Health Services New Resident Coordinator whose primary responsibility is assisting Residents with the process of moving into Fleet Landing Health Services(HS) community. This includes move scheduling and transition assistance. The Health Services New Resident Coordinator acts as the liaison between New Residents and Fleet Landing, working closely with the Remodeling Services, Sales and Marketing, and the Health Services teams to ensure streamlined communication and excellent customer service throughout the process. The Health Services New Resident Coordinator also manages a variety of administrative tasks to support current Resident remodeling requests.

WELLInspired - Benefits
Our residents deserve the best, and so do you. We offer generous benefits in addition to meaningful work, enriching community and a competitive salary. Full-time benefits include a generous 401k match, 90% of medical premium costs employer paid, uncapped PTO accrual from day 1, and extraordinary scholarship and continuing education opportunities.

We invite you to make Fleet Landing the next chapter in your story - and give your life new meaning. Tell us why Fleet Landing is where you want to write the next chapter in your life!

Key Responsibilities:

• Meet with all incoming Residents and responsible parties in personal appointments to review the details of their residence and their move.
• Assist current Independent Living Residents with remodeling request, including, but not limited to flooring, paint, cabinets, fixtures, countertops, and appliances. Assist Assisting Living Residents with upgrades and special requests as needed.
• Facilitate New HS Resident move-in and resident move-out/vacancy processes.
• Ensure resident satisfaction through effective organization and communication.
• Provide administrative support to the Remodeling Services Manager, including but not limited to providing project management assistance, ordering supplies, processing paperwork and obtaining pricing quotes.
• Other duties as assigned by Management.

QUALIFICATIONS:

Minimum Education Required:
Bachelor's degree; or equivalent experience.

Experience:
Experience in customer service and/or one to two years in apartment make-readies a plus. Must be experienced in Microsoft Word, Excel and Outlook.

Fleet Landing is an Equal Opportunity Employer and Drug Free Workplace