Health Services Information Systems Programmer and Analyst

Health Services Information Systems Programmer and Analyst

Salary

$115,959.48 - $155,396.75 Annually

Location

Concord, CA

Job Type

Permanent Full-Time

Job Number

LBTC-2026A

Department

Health Services - Only

Opening Date

04/17/2026

Closing Date

5/1/2026 11:59 PM Pacific

FLSA

Exempt

Bargaining Unit

ZB

• Description
• Benefits
• Questions

The Position

Re-Announcement

Why Join Contra Costa Health?

The Contra Costa Health Department is offering excellent employment opportunities for dynamic and experienced individuals interested in the Health Services Information Systems Programmer and Analyst position. The department currently has two (2) vacancies in the Health Services Information Technology Division that will be primarily assigned to the Information Technology Unit located in Concord, CA.

The Health Services Information Systems Programmer and Analyst is responsible for the ongoing professional support of mission-critical clinical, business, and operational applications. This support includes planning, implementing, and organizing activities relating to enterprise-wide application selection, deployment, optimization, and training; reviewing and analyzing system and/or service requests using structured techniques and methodology; managing projects from the initial fact-gathering meeting; developing and maintaining training environments and materials; and providing role-based education.

We are looking for someone who:

• Is articulate, both verbally and in writing, and communicates clearly and professionally with staff, providers and vendor community and works well in a team.
• Shows initiative and follow-through.
• Effectively analyzes and prioritizes situations as they arise during the day, responding to urgent requests in a timely manner in an atmosphere with competing demands.
• Acknowledges and respects cultural and linguistic differences of diverse populations.
• Demonstrates empathy in handling customer needs and builds a trusting rapport with customers.
• Excels at troubleshooting.
• Continues to learn; keeping up with the fast pace of change in Information Technology.

What you will typically be responsible for:

• Develop and maintain applications using C#, SQL, T-SQL, HTML, CSS, JavaScript, and/or other programming languages.
• Integrates SaaS applications into business workflows and processes by using custom design, low-code, no-code, or configuration as needed.
• Analyzes information systems requirements and designs and implements processes and/or improvements that promote increased efficiency and effectiveness.
• Documents system design, architecture, and support processes and coordinates and provides user training as appropriate.
• Conducts research on new and evolving computer technologies and recommends systems and improvements for the Department.
• Assists in the preparation of presentations for information systems projects to a variety of internal and external committee.
• Develop solutions in and administer the Ivanti ITSM and/or ServiceNow.

A few reasons why you might love this job:

• Your work will impact the lives, health and wellbeing of all residents (with a focus on the diverse, marginalized communities) and businesses in Contra Costa County.
• Offices are in the central part of the County.
• The team you would work with is full of people passionate about their jobs, constantly innovating and joyful collaborators.
• Offers a generous benefits package.

A few challenges you might face in this job:

• Staff must adapt to new and ever-changing technology.
• You may have to work under pressure and need to deliver resolutions in tight timeframes.
• Frequent interruptions and changing priorities.
• Working independently on project work, as well as mentoring junior staff is required.
• Participation in after-hours on-call rotations.

Competencies Required:

• Attention to Detail: Focusing on the details of work content, work steps, and final work products
• Professional & Technical Expertise: Applying technical subject matter to the job
• Oral Communication: Engaging effectively in dialogue
• Writing: Communicating effectively in writing
• Using Technology: Working with electronic hardware and software applications
• Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks
• Fact Finding: Obtaining facts and data pertaining to an issue or question
• Teamwork: Collaborating with others to achieve shared goals
• Critical Thinking: Analytically and logically evaluating information, propositions, and claims
• Adaptability: Responding positively to change and modifying behavior as the situation requires
• Leading Cross-Divisional Collaboration: Demonstrating cooperation and teamwork while working within and across divisions and teams
• Design Sense: Creating work products that are functional, intuitive, and aesthetically pleasing
• Learning Agility: Seeking learning opportunities and applying the lessons to one's work
• Customer Focus: Attending to the needs and expectations of customers

To read the complete job description, please visit the website: https://www.cccounty.us/hr.

The eligible list established from this recruitment may be used to fill future openings for up to 6 months.

Minimum Qualifications

Education: Possession of a Bachelors degree from an accredited college or university with a major in Computer Science, Health Information Management, Medical Informatics, Healthcare Administration, Health Science, Business Administration, Public Administration, Engineering, or a closely related field.

Experience: Four (4) years of full-time (or the equivalent of full-time) experience performing software applications programming and/or systems analysis, one (1) year of which included programming responsibility and one (1) year of which must have been in a health services environment.

Substitution for Education: Additional qualifying experience may be substituted for the required education on a year-for-year basis up to a maximum of two (2) years.

Substitution for Academic Major: One (1) additional year of qualifying experience may be substituted for the academic major.

Desirable Qualifications:

• Strong understanding of the ASP.NET Core framework, MVC architecture, and RESTful APIs.
• Ability to work with on prem and Azure cloud services for deployment and hosting.
• Understanding of Cloud (Entra) and on-prem Active Directory for authentication and authorization.
• Understanding of Windows Server, IIS, networking fundamentals like TCP/IP, DNS, DHCP, VPNs.
• Experience with source control systems like TFS or Git for version management.
• Experience developing solutions within and administering Ivanti ITSM or ServiceNow.

Selection Process

1. Application Filing and Evaluation: All applicants will be required to complete a supplemental questionnaire at the time of application. Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process.

2. Virtual Oral Assessments: Candidates who possess the minimum qualifications will be invited to participate in an online video assessment. The assessment will measure candidates competencies as they relate to the job. In the assessment, candidates must achieve an average passing score of 70% or higher on each of the competencies, as well as an overall passing score of 70% or higher. These may include but are not limited to: Attention to Detail, Professional and Technical Expertise, Oral Communication, and Delivering Results. (Weighted 100%)

3. Final Selection Interviews: Will be scheduled by the department once the eligible list is established.

TENTATIVE EXAM DATES

The Virtual Oral Assessment is tentatively scheduled to take place via computer (remotely) during the week of May 15, 2026.

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

For recruitment questions, please contact Health Services Personnel, Recruitment Team at Exams@cchealth.org. For any technical issues, please contact the GovernmentJobs' applicant support team for assistance at +1-855-524-5627.

CONVICTION HISTORY

After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.

DISASTER SERVICE WORKER

All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits

01

The purpose of this supplemental questionnaire is to provide applicants the opportunity to elaborate on their qualifications for the Health Services Information Systems Programmer and Analyst position and to assist in assessing each applicants individual qualifications. Your responses to the supplemental questionnaire will be used to evaluate your relevant experience and training to determine which applicants will be invited to participate in the next step of the selection process.

• I Understand

02

Do you possess a bachelor's degree from an accredited college or university with a major in Computer Science, Health Information Management, Medical Informatics, Healthcare Administration, Health Science, Business Administration, Public Administration, Engineering, or a closely related field?

• Yes, and a copy of my transcripts are attached to my application.
• No, I possess a bachelor's degree from an accredited college or university, but in a field not closely related to those listed above and one (1) additional year of full-time (or the equivalent of full-time) experience performing experience performing software applications programming and/or systems analysis and a copy of my transcripts are attached to my application.
• No, but I have successfully completed at least 60 semester or 90 quarter units from an accredited college or university, and two (2) additional years of full-time (or the equivalent of full-time) experience performing experience performing software applications programming and/or systems analysis and a copy of my transcripts are attached to my application.
• No, but I have successfully completed at least 90 semester or 135 quarter units from an accredited college or university, and one (1) additional year of full-time (or the equivalent of full-time) experience performing experience performing software applications programming and/or systems analysis and a copy of my transcripts are attached to my application.
• No

03

How many years of full-time (or its equivalent of full-time) experience do you have performing software applications programming and/or systems analysis?

• 4 years or more of experience as described
• 3 years or more, but less than 4 years, of experience as described
• 2 years or more, but less than 3 years, of experience as described
• 1 year or more, but less than 2 years, of experience as described
• Less than 1 year of experience as described
• I do not have any experience as described

04

How many years of full-time (or its equivalent of full-time) experience do you have performing software applications analysis programming responsibility?

• 1 year or more of experience as described
• Less than 1 year of experience as described
• I do not have any experience as described

05

How many years of full-time (or its equivalent of full-time) experience do you have performing software applications programming and/or systems analysis in a health services environment?

• 1 year or more of experience as described
• Less than 1 year of experience as described
• I do not have any experience as described

06

Please describe your experience developing within and administering Ivanti ITSM or ServiceNow.

07

Please describe your experience integrating SaaS applications into workflows or applications.

08

By checking this box, I am confirming that all statements made in this supplemental questionnaire and on the application are accurate and true; and I understand that misstatements or omissions of material facts will result in being rejected from this recruitment process or released from future employment with Contra Costa County.

• Yes
• No

Required Question

Employer County of Contra Costa

Phone exams@cchealth.org