Health Plan Enrollment Representative

This hybrid role requires travel to assigned locations, including different company sites for material pickup and drop-off, Benefit/Health Fairs, Wellness Events, and Open Enrollment Meetings. Responsibilities include educating employers, prospective and existing members, and brokers on benefits and plan offerings, answering questions, and representing the health plan in a professional and engaging manner.

Health Plan Enrollment Representative
Sacramento, CA - Hybrid (with Travel)

Schedule: Hybrid with travel | Day shift, intermittent on-call hours | 52 weeks | Open Enrollment meeting volume-based schedule
Note: MUST be legally authorized to work in the United States.

SUMMARY / DUTIES:

• The Health Plan Enrollment Representative will support the Sales & Account Management Team as an Open Enrollment Specialist for company Plan.
• This hybrid role requires travel to assigned locations, including different company sites for material pickup and drop-off, Benefit/Health Fairs, Wellness Events, and Open Enrollment Meetings.
• Responsibilities include educating employers, prospective and existing members, and brokers on benefits and plan offerings, answering questions, and representing the health plan in a professional and engaging manner.
• The schedule is intermittent and on-call based on Open Enrollment assignment volume, so flexibility and availability are required. This role requires health insurance knowledge, HIP wareness, strong customer-facing communication, and the ability to work independently across multiple event locations.

REQUIREMENTS:

• Experience with open enrollment, benefits, sales, or health plan member education
• Knowledge of the health insurance industry and benefit plan offerings
• Knowledge of HIPAA guidelines and customer confidentiality requirements
• Ability to travel to different Sutter Health Plan sites and event locations as assigned
• Ability to attend Benefit/Health Fairs, Wellness Events, and Open Enrollment Meetings
• Experience engaging with employers, prospective/existing members, and brokers
• Ability to answer customer questions clearly and professionally
• Availability for intermittent, on-call hours based on Open Enrollment meeting volume

PREFERRED REQUIREMENTS:

• Prior sales experience in a health plan, benefits, or insurance environment
• Prior open enrollment support experience
• Friendly, engaging, and self-starting communication style
• Experience supporting Sales & Account Management teams
• Ability to manage material pickup/drop-off at SHP sites

We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.

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