Health Plan Care Coordinator

Care Coordinator- Managed Care Plans

Thomas Allen, Inc.  

We began providing residential services to individuals living with disabilities in 1977, and in 1984 became the first non-governmental entity in Minnesota to offer waiver case management. By delivering exceptional client care and creating a work culture that celebrates the employees who turn our mission into action, Thomas Allen has grown to employ more than 500 people and provide contracted services for more than 20 counties across Minnesota. Annually, we deliver a wide variety of services to more than 10,000 individuals of all needs, abilities, and ages - from infants to elders. Our services include waiver case management, community living services, care coordination, respite care, and community-based residential programs.

We have offices throughout the seven-county metro area and offer hybrid work arrangements after completing new-hire orientation and onboarding. 

FLSA Status: Full-time, Hourly, Non-Exempt
FTE: 1.0 (40 hours per week)
Hiring Range: $24.52- $26.73 USD Hourly DOE

We’re always growing! If this role isn’t quite right, check out our other open positions on our Careers page:https://www.thomasalleninc.com/Careers/

What We Offer our Team Members!

Benefits provided to Full-Time Employees (35+ hours/week): 

• 7 Paid Holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Day, and one Floating Holiday to use when it matters most to you!
• Paid Leave = Paid vacation time off to help you recharge and maintain work-life balance & Earned Sick and Safe Time (ESST)
• Comprehensive medical, dental, vision, disability, and life insurance coverage
• Health Savings Account (HSA), Flexible Spending Account (FSA), and Dependent Care Account (DCA) options to help you manage healthcare expenses
• 401(k) program to help you plan for your financial future
• Mileage reimbursement for work-related travel
• Paid training and certifications to help you develop new skills and advance your career
• Employee appreciation programs to recognize your contributions and efforts
• Mental health support to prioritize your well-being
• Opportunities for career advancement and growth to help you achieve your professional goals

Position Overview: 

As a Care Coordinator, you will have the opportunity to foster trusting connections with the individuals you serve. You will play a vital role in completing assessments, developing comprehensive care plans, coordinating services, and connecting individuals with community resources to increase their independence and overall well-being. Through creative problem-solving and coordination with a diverse team of other health and social service professionals, you will be at the center of ensuring your clients have every opportunity to lead self-directed fulfilling lives. 

Key Responsibilities:

• Foster trusting relationships with individuals served, emphasizing empathy, effective communication, and compassion.
• Help members of Minnesota Health Care Programs make informed choices about their health care services.
• Conduct assessments and coordinate services to assist members in making progress toward their health goals.
• Perform ongoing assessment, planning, referral, orientation, monitoring, and advocacy assistance to address members' medical service needs.
• Collaborate with healthcare professionals and community resources to ensure comprehensive care for members.
• Advocate for individuals served, assisting with waiver coordination and advocating for their rights.
• Ensure compliance with lead agency guidelines and maintain meticulous, up-to-date documentation using multiple electronic record-keeping systems.
• Willingness to work with diverse populations and provide culturally sensitive care.

Required Qualifications: 

• A bachelor's degree (is REQUIRED) with a major in social work, psychology, sociology, or a closely related field (such as occupational therapy, physical therapy, speech-language pathology, audiology, recreational therapy, dietician, special education, rehabilitation counseling, nursing, human services).
• Experience related to assessment and support planning is required if degree is not in Social Work or Nursing. 
  • If Degree is in Social Work, license in MN must be active.
  • If Degree is in Nursing, RN status must be active. Public Health Nurse accepted.

Preferred Qualifications:

• Knowledge of MA, Medicare, and MN Healthcare programs.
• Familiarity with community resources and providers.
• Strong organizational skills and attention to detail.
• Proficiency in computer basics and familiarity with the Microsoft Office suite.
• Certified secondary language proficiency (Increased rate of pay depending on case needs).

Additional Requirements

• Must be at least 18 years of age.
• Valid driver's license, reliable vehicle for work purposes, acceptable driving record, and proof of auto insurance.
• Excellent written and verbal communication skills in English.
• Passing all background and requirements for facility and position; and
• The ability to pass the screening required by Federal Human Services Office of Inspector General to assure that person has not been excluded from working in the Health Care Programs which receive federal funding.

Why Join Us?

• Be part of a dynamic team dedicated to making a difference in individuals' lives.
• Opportunities for growth and professional development through ongoing training.
• A supportive and inclusive work environment.
• Competitive compensation and benefits.
• Make a lasting impact on the community and individuals we serve.

Join our team and make a difference!