| Location | Decatur, GA |
| Salary | $20–$21 Per Hour |
LHH is seeking compassionate and customer-focused professionals to join our team as Health Insurance Enrollment Specialists. In this role, you will help individuals and families understand their health insurance options and successfully enroll in coverage through Georgia Access and other health insurance programs.
This is a mission-driven opportunity focused on improving access to healthcare and supporting underserved communities. Unlike traditional insurance roles, this is not a sales position. There are no cold calls, sales quotas, or commission requirements. Instead, you will serve as a trusted resource, helping consumers navigate coverage options, eligibility requirements, and enrollment processes.
This candidate MUST have an active Georgia Health Insurance license.
Key Responsibilities
Educate consumers on health insurance plans, coverage options, and program eligibility
Assist individuals and families with enrollment through Georgia Access and other health insurance programs
Guide consumers through applications and required documentation
Answer questions regarding coverage, benefits, premiums, and enrollment timelines
Maintain accurate records and update information in internal systems
Follow up with applicants to ensure timely completion of enrollment requirements
Provide exceptional customer service while supporting diverse populations
Stay informed on healthcare coverage guidelines, enrollment policies, and program updates
Collaborate with team members to ensure positive consumer experiences and successful enrollments
Required Qualifications
High school diploma or equivalent
Must have an active Georgia Health Insurance License at the time of application.
Strong verbal and written communication skills
Excellent customer service and problem-solving abilities
Strong attention to detail and organizational skills
Comfortable learning new technology, systems, and processes
Passion for helping others and improving access to healthcare
Ability to handle confidential information professionally
Preferred Qualifications
Experience with Georgia Access, ACA Marketplace plans, Medicaid, Medicare, or health insurance enrollment
Previous customer service, call center, healthcare, or patient support experience
Experience assisting individuals with application or eligibility processes
Bilingual skills are a plus
Licensing Requirement
Candidates must possess an active Georgia Health Insurance License prior to employment.
Employment cannot begin without a valid, active license.
Applicants without an active Georgia Health Insurance License will not be considered.
Why Join Us?
Opportunity to make a meaningful impact in your community
Mission-driven work that promotes health equity and healthcare access
Training, coaching, and ongoing professional development
Supportive and collaborative team environment
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Pay Details: $20.00 to $21.00 per hour
Search managed by: TroyElan Richardson
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.