Health Information Technician (Medical Records & Release of Information Specialist)

WE ARE HIRING!

Do you enjoy organization, problem-solving, and working behind the scenes to support quality patient care? Are you detail-oriented, able to manage multiple priorities, and committed to protecting patient privacy? Are you interested in working at a community health clinic with great benefits?

If you can answer YES! to the questions above, this might be the job for you!

POSTION: Health Information Technician

Department: Medical

Reports to: Chief Operations Officer

FLSA Status: Non-Exempt

Employment Status: Full-Time

Work Schedule: Monday-Friday; during clinic hours

Work Setting: In-Person

Location: Santa Barbara, California

Pay Range: $25.00-$35.00 per hour. Please note that this is the current salary range for the position. Starting pay rates are determined based on years of experience and internal equity.

POSITION SUMMARY

American Indian Health & Services is looking for a Health Information Technician to join our growing public health primary care outpatient clinic. This position plays a vital role in managing patient health information, supporting medical records operations, processing releases of information, and ensuring compliance with HIPAA and healthcare privacy regulations.

ESSENTIAL FUNCTIONS

• Managing electronic and paper medical records.
• Scanning, indexing, and organizing documents within the electronic health record system.
• Processing requests for release of information from patients, providers, insurance companies, attorneys, and other authorized parties.
• Ensuring all disclosures of protected health information are properly documented.
• Supporting patient portal activities.
• Assisting with health information exchange processes.
• Reviewing records for completeness, accuracy, signatures, and required documentation.
• Collecting, sorting, and processing incoming documents, referrals, test results, faxes, and correspondence.
• Tracking, retrieving, and following up on health records requests.
• Responding to telephone inquiries and assisting patients, providers, and staff.
• Maintaining compliance with HIPAA, state regulations, federal regulations, and organizational policies regarding the privacy and security of protected health information.
• Assisting with staff training and answering questions related to records management processes.
• Supporting the retention and purging of inactive medical records according to organizational policies.
• Performing other duties as assigned.

QUALIFICATIONS, KNOWLEDGE, AND SKILLS

• High school diploma or equivalent.
• Minimum one year of experience in a medical clinic setting.
• Experience with electronic health record systems required.
• Experience with electronic health record processes and procedures.
• Knowledge of document imaging, records management, and scanning best practices preferred.
• Knowledge of HIPAA requirements and patient confidentiality standards.
• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Ability to prioritize tasks, meet deadlines, and work independently.
• Ability to work quickly and accurately in a fast-paced healthcare environment.
• Proficiency using computers and healthcare software systems.
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.
• College coursework in Health Information Science preferred.
• Bilingual proficiency in English and Spanish preferred

PHYSICAL AND WORK ENVIRONMENT REQUIREMENTS

This position regularly requires the employee to use their hands, reach with their hands and arms, and communicate verbally. The employee is frequently required to stand, walk, and sit and may occasionally be required to stoop or crouch. The employee must occasionally lift or move up to 25 pounds. The position also requires close vision, color vision, depth perception, and the ability to adjust focus.

The employee may be exposed to infectious substances, hazardous chemicals, hazardous waste, and moving equipment. These risks are minimized through compliance with established safety policies and procedures. The noise level in the work environment is generally moderate.

Clinic employees may be required to remain at or report to work during public health incidents or emergencies. This may require a non-traditional schedule or duties outside the employee's normal assignment during the incident or emergency.

IF THIS SOUNDS LIKE THE RIGHT JOB FOR YOU, PLEASE APPLY!

American Indian Health & Services offers a fantastic, well-rounded employee benefits package including:

• 14 paid holidays per year
• 5.5 hours per pay period of accrued PTO, prorated for employees working 30 to 40 hours per week
• 100% employer-paid employee-only coverage on Blue Shield Medical HMO or PPO and Principal Dental and Vision plans for eligible employees working 30 or more hours per week, effective the first of the month following the date of hire
• 401(k) plan with 4% employer matching contribution of 6% employee contribution (eligible after 90 days)
• Paid AAA membership, eligible after 90 days
• Professional development assistance, eligible after 90 days

WHY JOIN AIH&S?

At AIH&S, you'll be part of a mission-driven organization that values respect, integrity, cultural responsiveness, quality improvement, and service to the community. Our team is dedicated to making healthcare accessible and providing comprehensive care that improves lives every day.

APPLY TODAY!

Interested candidates are encouraged to submit a resume and cover letter highlighting relevant experience.

Job Category: Medical

Job Type: Full Time

Job Location: Santa Barbara

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