Health Informatics Specialist 3

The Health Informatics Specialist III is an experienced informatics nurse and internal consultant who partners with Clinical, Business, and Digital & Technology Services (DTS) teams to support the design, implementation, adoption, and interoperability of clinical and non-clinical information systems across the CHOP enterprise. The specialist participates in enterprise, capital, and operational projects, using process improvement and change management techniques to identify opportunities for harm and risk reduction, improve workflows and care delivery, and evaluate the effectiveness of integrated technologies.

Title: Health Informatics Specialist 3
Location: Philadelphia, PA (Hybrid)
Duration: 32 weeks

Shift : 8hrs days
 

• Does not need to be a nurse; an informatics specialist is acceptable. However, a nurse is preferred.
• Epic ASAP and Inpatient experience required.
• Perioperative (Periop) and Ambulatory experience are a plus.

 
Job Summary
The Health Informatics Specialist III is an experienced informatics nurse and internal consultant who partners with Clinical, Business, and Digital & Technology Services (DTS) teams to support the design, implementation, adoption, and interoperability of clinical and non-clinical information systems across the CHOP enterprise.
The specialist participates in enterprise, capital, and operational projects, using process improvement and change management techniques to identify opportunities for harm and risk reduction, improve workflows and care delivery, and evaluate the effectiveness of integrated technologies.
Capability Transfer: The consultant should not become the only person who understands virtual care. Responsibilities include mentoring EHI team members, creating reusable templates, developing workflow standards, documenting lessons learned, and training internal resources.
 
Job Responsibilities
Leadership

• Serves as a liaison between Digital & Technology Services and nursing, providers, allied health, and non-clinical end users.
• Develops and maintains effective partnerships with clinical and operational leadership.
• Analyzes clinical and non-clinical Digital & Technology Services to determine applicability to nursing and clinical practice, operational processes, administration, and research.
• Demonstrates excellent critical thinking and problem-solving skills.
• Leads unit-level core and sub-teams for operational and implementation work.
• Consults with individuals and groups in defining healthcare information problems and identifies methods for implementing, utilizing, and modifying DTS solutions and data structures to support healthcare access, delivery, and evaluation.
• Works collaboratively with enterprise-wide governance and/or unit-level Nursing Shared Governance.
• Identifies the impact of clinical and non-clinical Digital & Technology Services on clinical practice, education, business processes, and research.
• Communicates with key stakeholders, sponsors, and internal customers through presentations, project updates, and gathering input on enterprise and operational projects and initiatives.
• Serves as a preceptor for graduate informatics students.
• Partners for clinical communication and offers guidance on clinical workflow processes during downtime events and through EHR reconciliation.

Change & Quality Management

• Demonstrates knowledge of system life cycles and complies with the defined framework for system implementation, including developing, reviewing, approving, and disseminating changes to clinical and non-clinical Digital & Technology Services.
• Operationalizes change using quality methodologies to standardize processes in accordance with current evidence, quality initiatives, regulatory compliance, and billing compliance.
• Develops risk/benefit matrices of alternative solutions to help clinical partners with decision-making.
• Recognizes the impact of changes on clinical and non-clinical systems to assure adoption across the system. Partners with education and communications.
• Collaborates with clinical partners to identify problems and document current-state and future-state workflows and requirements.
• Assists with project and operational testing.
• Performs gap analyses and works with clients to identify solutions to close identified gaps and mitigate risks.

Required Skills & Experiences

• Telehealth implementation experience.
• Remote patient monitoring experience.
• Clinical workflow redesign.
• Requirements gathering.
• Healthcare operations.
• Facilitation skills.
• Capability transfer — the consultant should not become the only person who understands virtual care.
• Mentors EHI team members.
• Creates reusable templates.
• Develops workflow standards.
• Documents lessons learned.
• Trains internal resources.

Preferred Skills & Experience

• At least five (5) years of nursing, clinical, or operational experience.
• At least three (3) years of informatics experience.
• Evidence of progressive leadership skills.
• Experience supporting complex clinical and operational workflows, including but not limited to:
  • Nursing and interprofessional care delivery.
  • Revenue cycle and patient access processes.
  • Ancillary and diagnostic services.
  • Scheduling, capacity management, and throughput optimization.
• Epic experience.
• Ambulatory operations.
• Pediatric experience.
• Digital patient engagement.
• Change management.
• Virtual nursing.
• Hospital-at-home.
• AI-enabled virtual care.
• Consumer digital health strategy.

 
Day-to-Day Responsibilities
Strategic Work

• Current-state assessments.
• Future-state workflow design.
• Virtual care roadmap development.
• Governance recommendations.
• KPI and outcome framework.

Tactical Work

• Requirements gathering.
• Workflow mapping.
• Stakeholder interviews.
• Business process analysis.
• Vendor evaluation.
• Implementation planning.

Implementation Work

• Facilitates design sessions.
• Supports Epic build decisions.
• Coordinates operational readiness.
• Participates in testing.
• Supports adoption and optimization.

This should feel very similar to how your informaticists work today.
 
Additional Responsibilities
Process Improvement

• Serves as a project consultant in the design and implementation of complex Digital & Technology Services process improvement projects.
• Demonstrates expert ability to work with internal customers, obtain what the customer requested, and complete the design through the following methods:
  • Reviews and documents the current state.
  • Documents requirements for the future state.
  • Creates workflow recommendations for clients.
  • Analyzes gaps between the current and future state and the software being implemented.
  • Collaborates with other Epic modules when designing workflows to ensure integration points are accounted for.
  • Liaises between the SAs and clinical and business teams.
  • Tracks progress of the work being completed.
• Demonstrates understanding of data and data quality standards.
• Supports the integration of data, information, and knowledge applied to decision support and business intelligence tools (data warehousing).
• Develops auditing and review processes to ensure project goals and deliverables are met.
• Participates in Epic vendor visits and follow-up visits.

 
Research & Education

• Provides support to nursing research and assists clinical nurses in utilizing research and evidence-based practice.
• Assists with the development of training materials and provides ongoing support for clinical Digital & Technology Services.
• Participates in scholarly activities, including writing for publication and presenting a lecture, abstract, or poster at a national conference.

 
Key Requirements

• Epic ASAP and Inpatient experience required.
• Periop and Ambulatory experience are a plus.
• Capability Transfer: The consultant should not become the only person who understands their area of responsibility.

Why TalentBurst?
At TalentBurst, we deliver more than talent, we deliver outcomes. We partner with you to move quickly and connect you to opportunities aligned with your skills and long term growth.

Backed by precision, transparency, and results, we connect top talent with leading organizations through trusted partnerships.

We offer competitive compensation and comprehensive benefits, including medical, dental, vision, and retirement options.

TalentBurst is an equal opportunity employer committed to an inclusive and diverse workforce.